Social Media Manager (Maternity cover) in Loughborough

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what's important.

What does Access offer you? We offer a blended approach to office working, encouraging collaboration and connection in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, you'll have 25 days of leave a year plus a health contribution, and you'll be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you. This is a 2 year fixed term contract role.

About you: You’re an experienced and creative social media professional who enjoys building a clear and consistent brand presence. You’re curious and hands on, and you like working with others to bring campaigns to life. You feel confident managing different stakeholders, shaping social strategy and supporting people across the business to use social media well. You keep things organised, understand how to maintain governance across many channels and balance creativity with structure.

Day to day, you will:

• Own our social media channels and content calendar, creating and publishing posts across the Group and collaborating with teams to curate and share key updates that support our brand goals.
• Lead the organic social media strategy across the group, owning the Social Media Playbook, chairing the Champions network, driving best practice and governance standards, and reporting on performance.
• Own the supplier relationship with Hootsuite, our social media management platform, including licence management, employee advocacy programme oversight and ensuring maximum return on investment.
• Lead community management, responding to comments and queries in a timely and brand-aligned way.

Your skills and experiences might also include:

• Experience managing multichannel social media strategies in a business-to-business environment.
• Strong copywriting and content creation skills, with confidence using Canva and basic video editing.
• Experience maintaining brand consistency across different teams or regions.
• Familiarity with social media management tools and an interest in using artificial intelligence tools like Copilot to improve efficiency.

What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we're shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We're committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you're excited about this role - even if your experience doesn't tick every box - you might be exactly who we're looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together. Love Work. Love Life. Be You.