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- Tasks: Lead risk management and improve incident response processes in a dynamic environment.
- Company: Join The Access Group, a leading UK software provider with a focus on innovation.
- Benefits: Enjoy competitive salary, 25 days holiday, matched pension, and flexible working options.
- Why this job: Make a real impact in risk and resilience while growing your career in tech.
- Qualifications: Experience in risk management and familiarity with IT frameworks like ITIL and COBIT.
- Other info: Be part of a diverse team that values inclusion and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what’s important to them.
What does Access offer you? We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.
About you: You’re calm under pressure and confident making decisions when things get busy. You build strong relationships and communicate clearly with people at every level. You care about customers and balance their needs with keeping services running smoothly. You’re curious, open to learning, and enjoy exploring new tools and technologies like artificial intelligence to help improve how things are done. Taking full ownership of the Risk and Resilience processes, you will work with the Head of Quality, Risk and Compliance to ensure that divisionally and centralised focused processes are suitable for our stakeholder expectations and related ISO Management Systems (ISO22301 and ISO20000).
Day to day, you will:
- Lead and improve how we manage major incidents, making sure we respond quickly and learn from every event.
- Own our disaster recovery plans, working with Product, Engineering and Cloud Hosting teams to make sure they meet recovery targets and keep data safe.
- Guide our approach to risk, resilience and compliance, supporting our work with standards such as ISO22301 and ISO20000.
- Help build a strong culture of risk awareness across Health and Social Care by supporting, educating and engaging teams.
Your skills and experiences might also include:
- Experience in managing risk, resilience, continuity or incident processes across large teams.
- Familiarity with frameworks such as Information Technology Infrastructure Library (ITIL) and Control Objectives for Information and Related Technologies (COBIT).
- Knowledge of international standards covering resilience, risk and information security, including ISO22301, ISO20000, ISO31000 and ISO27001.
- Experience in health or care settings, including clinical safety practices or data protection.
What are we all about? The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Product Risk & Resilience Manager in Loughborough employer: The Access Group
Contact Detail:
The Access Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Risk & Resilience Manager in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting a script!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re really keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Product Risk & Resilience Manager in Loughborough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Risk & Resilience Manager role. Highlight your relevant experience in risk management and resilience, and don’t forget to mention any familiarity with ISO standards that you have!
Showcase Your Soft Skills: We’re looking for someone who can communicate clearly and build strong relationships. Use your application to demonstrate how you've successfully navigated busy situations and made confident decisions under pressure.
Be Authentic: At Access, we value authenticity. Don’t be afraid to let your personality shine through in your application. Share your passion for improving processes and how you’ve used new technologies to enhance your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at The Access Group
✨Know Your Risk and Resilience Stuff
Make sure you brush up on your knowledge of risk management frameworks like ITIL and COBIT. Be ready to discuss how these frameworks can be applied in real-world scenarios, especially in health and care settings. This shows that you’re not just familiar with the terms but can also think critically about their application.
✨Showcase Your Decision-Making Skills
Since the role requires calmness under pressure, prepare examples from your past experiences where you had to make quick decisions during a crisis. Highlight how you balanced customer needs with operational efficiency, as this will resonate well with what Access values.
✨Engage with Their Culture
Familiarise yourself with Access's core values, especially their commitment to inclusivity and employee development. During the interview, express how these values align with your own beliefs and how you can contribute to building a strong culture of risk awareness within the team.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your curiosity about the role and the company. For instance, ask about their current challenges in risk management or how they integrate new technologies like AI into their processes. This shows that you’re genuinely interested and eager to learn more.
