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- Tasks: Provide top-notch support for payroll software and solve critical customer issues.
- Company: Leading UK software provider with a focus on customer service.
- Benefits: Competitive salary, 25 days holiday, matched pension scheme, and work-life balance perks.
- Why this job: Join a dynamic team and make a real difference in payroll solutions.
- Qualifications: Experience with Irish payroll systems and strong SQL skills.
- Other info: Enjoy a hybrid working environment with great career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
A leading software provider in the UK is seeking a Technical Support Engineer to assist customers with payroll software. You will provide exceptional service via multiple channels while solving critical issues.
The ideal candidate has solid experience in Irish payroll systems and a strong grasp of SQL.
The role offers a competitive salary alongside 25 days of holiday, a matched pension scheme, and additional benefits to support work-life balance in a hybrid working environment.
Payroll Software Support Engineer — Hybrid/Remote in Loughborough employer: The Access Group
Contact Detail:
The Access Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll Software Support Engineer — Hybrid/Remote in Loughborough
✨Tip Number 1
Network like a pro! Reach out to folks in the payroll software industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Brush up on your SQL skills! Since the role requires a strong grasp of SQL, we suggest doing some quick online courses or tutorials. Being able to showcase your technical skills during interviews will definitely give you an edge.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how you would handle common payroll issues and be ready to discuss your problem-solving strategies. We want you to shine when it comes to demonstrating your exceptional service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Payroll Software Support Engineer — Hybrid/Remote in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with payroll systems and SQL. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting payroll software and how you can contribute to our team. Keep it friendly and professional, just like us!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide exceptional service, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Access Group
✨Know Your Payroll Systems
Make sure you brush up on your knowledge of Irish payroll systems before the interview. Be ready to discuss specific challenges you've faced and how you've resolved them, as this will show your expertise and problem-solving skills.
✨SQL Skills on Display
Since a strong grasp of SQL is essential for this role, prepare to demonstrate your SQL knowledge. You might be asked to solve a problem or explain how you would query a database, so practice common SQL queries and be ready to talk through your thought process.
✨Customer Service Mindset
This role involves providing exceptional service, so think of examples where you've gone above and beyond for customers. Be prepared to share stories that highlight your communication skills and ability to handle critical issues effectively.
✨Hybrid Work Adaptability
As the position is hybrid/remote, be ready to discuss how you manage your time and stay productive in a flexible work environment. Share any tools or strategies you use to maintain communication and collaboration with your team while working remotely.
