At a Glance
- Tasks: Manage and grow customer accounts while identifying upsell opportunities.
- Company: Join Access, a leading UK software provider with a focus on innovation.
- Benefits: Enjoy 25 days leave, health contributions, and flexible benefits tailored to you.
- Other info: Collaborative office culture with opportunities for career progression and charity involvement.
- Why this job: Make a real impact by helping customers maximise their software experience.
- Qualifications: Experience in account management and knowledge of ERP systems preferred.
The predicted salary is between 29700 - 36300 £ per year.
We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days take you to 25 days leave a year and a health contribution. You'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.
You enjoy building strong relationships and helping customers get real value from the software they use every day. You're commercially aware and know how to spot opportunities to grow accounts in a way that feels natural and helpful, not pushy. You stay organised, manage your time well and take ownership of your portfolio so customers feel supported and confident working with you.
- Manage and grow a portfolio of existing Access Delta customers across sectors such as third-party logistics (3PL), distribution, manufacturing and eCommerce.
- Identify and develop upsell and cross-sell opportunities across the wider Access software suite, including enterprise resource planning (ERP), finance, human resources (HR) and reporting tools.
- Manage renewals, forecasting and pipeline activity in Salesforce, while working closely with implementation and support teams to keep the customer experience smooth.
- Knowledge of warehouse management, supply chain or logistics operations.
- Familiarity with ERP systems or integrated software platforms.
- Experience gathering and sharing customer feedback to help improve products and processes.
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
We believe in equality for all and the transformative power of diversity.
Location: Loughborough (Headquarters)
Type: Full time
Manager, Account Executive in Loughborough employer: The Access Group
The Access Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced legal tech sector. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working alongside industry leaders. Located in a vibrant area, the company promotes a healthy work-life balance and provides unique perks that make it an attractive place for ambitious sales professionals.
