Commercial Manager in Loughborough

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what’s important to them.

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

Join TrueSight Expand as Commercial Manager driving multi-million annual recurring revenue across HSC software companies. You'll leverage customer adoption data and telemetry insights to accelerate revenue growth, protect existing revenue, and deliver adoption-focused commercial outcomes across Access Group's Hospitality portfolio of three software companies. This is a high-impact role bridging Sales, Marketing, and Customer Success - transforming usage data into revenue opportunities through consultative selling, strategic account planning, and data-driven commercial initiatives.

WHAT YOU'LL DO

• Drive multi‑million‑pound revenue growth by executing TrueSight playbooks, managing the full sales cycle, and maintaining strong pipeline coverage to meet conversion and forecasting targets.
• Lead cross‑functional initiatives with Software Company leadership, Division Board Members, and teams across Sales, Marketing, and Customer Success to turn adoption insights into measurable commercial programmes.
• Use data‑driven selling to convert telemetry, usage, and adoption metrics into compelling business cases, presenting confidently to C‑suite stakeholders and identifying improvements in reporting and analytics.
• Build strategic, long‑term relationships with Hospitality customers, resolving commercial challenges, conducting Business Process Reviews, and drafting clear multi‑year agreements aligned with Access objectives.

WHO YOU ARE

• You bring strong business acumen, customer-centric mindset, and confidence presenting to all stakeholder levels.
• You excel at translating adoption insights into commercial opportunities using analytical rigor and strategic thinking.
• You understand SaaS business models, cloud technologies, and data-driven selling approaches.

Essential: Proven B2B software sales experience, advanced Excel skills, Salesforce proficiency, ability to build C-suite relationships, strong commercial negotiation capabilities, excellent written and verbal communication, experience leveraging AI tools and analytics to drive sales insights and efficiency, and a self-motivated, results-driven approach. Available two days weekly at Access offices in Loughborough or London for collaboration and customer engagement.Desirable: Hospitality sector knowledge, experience with usage-based selling, customer success background, understanding of compliance and regulatory requirements.

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it.

At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you. Let’s make a difference together.

Love Work. Love Life. Be You.