Account Manager - Local Government in Loughborough

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. is central to our success and how we give our customers the freedom to do more of what’s important to them.

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day allocated to support a cause that matters to you.

About you: You’re someone who enjoys building great relationships and finding simple ways to solve real customer problems. You like having ownership of your work, especially when it comes to managing a pipeline and closing opportunities. You’re confident speaking with different people, understanding what they need, and helping them choose the right solution. You’re also organised, proactive and comfortable using sales tools to keep things moving.

Day-to-day, you will:

• Build and manage your own pipeline, guiding customers from first conversation through to final agreement.
• Understand what your customers need and clearly explain how our solutions can support them.
• Use our sales tools to keep your records accurate and your forecasts clear.
• Work with teams across Sales, Marketing and Product to make sure customers get a smooth and positive experience.

Your skills and experiences might also include:

• Experience in business‑to‑business sales and an understanding of sales cycles.
• Confidence using customer relationship management systems and other sales tools.
• The ability to manage several opportunities at once while staying calm and focused.
• Significant experience in building trusted relationships with customers.

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive.

If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for. We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you. Let’s make a difference together.

Love Work. Love Life. Be You.