Enterprise Customer Success Manager – Charity SaaS

Enterprise Customer Success Manager – Charity SaaS

Full-Time On-site
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The Access Group, including Enthuse, seeks a Customer Success Manager for our London office in Bishopsgate with a hybrid working pattern. You will build trusted relationships with enterprise charity customers, helping them maximise value from the platform and drive adoption.

You will collaborate with internal teams to identify risks, support onboarding, and lead regular business reviews. The role requires B2B SaaS experience, stakeholder management, and a passion for non-profit fundraising.

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Enterprise Customer Success Manager – Charity SaaS employer: The Access Group

The Access Group is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced legal tech sector. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working alongside industry leaders. Located in a vibrant area, the company promotes a healthy work-life balance and provides unique perks that make it an attractive place for ambitious sales professionals.

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Contact Details:

The Access Group Recruitment Team