At a Glance
- Tasks: Build trusted relationships with enterprise customers and support their recruitment needs.
- Company: Join The Access Group, a leading UK software provider focused on innovation.
- Benefits: Enjoy 25 days leave, health contributions, and charity days to support your passions.
- Other info: Be part of a diverse team that values your unique contributions and career growth.
- Why this job: Make a real impact by helping businesses thrive with our cutting-edge software solutions.
- Qualifications: Experience in customer relationship management and a passion for technology.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.
Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career. On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.
About you:
You enjoy building trusted relationships and being the person customers rely on. You like understanding how a business works and helping it get more value from the software it uses every day. You’re comfortable owning conversations with customers, spotting opportunities to help them grow, and working with colleagues across Access to make things happen. At Access, we’ll support you to develop your career while giving you the freedom to do your best work in a way that suits you.
Day‐to‐day, you will:
- Be the main point of contact for a portfolio of enterprise customers, building long‐term relationships based on trust and understanding.
- Work closely with customers to understand their goals and show how our software can support their recruitment and people management needs.
- Identify opportunities to retain, cross‐sell and upsell, managing the sales process with support from presales, consultancy and delivery teams.
- Coordinate with internal teams to ensure a smooth handover after a sale and a great ongoing customer experience.
Your skills and experiences might also include:
- Experience in managing and growing customer relationships within a software or technology environment.
- Confidence running meetings with a range of stakeholders, including senior leaders and decision makers.
- Experience using customer relationship management (CRM) systems to track activity and manage pipelines.
- Knowledge of recruitment or people software, or an interest in learning more about this space.
What are we all about?
The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?
Let’s make a difference together.
Love Work. Love Life. Be You.
Account Manager - Recruitment employer: The Access Group
At Access, we pride ourselves on being an exceptional employer that champions personal and professional growth. With a flexible home-based working model, generous leave policies, and a commitment to employee wellbeing, we foster a culture where you can thrive while making a meaningful impact. Join us to be part of a diverse team that values your individuality and empowers you to excel in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Recruitment
✨Tip Number 1
Network like a pro! Get out there and connect with people in the recruitment and software industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially how they value relationships and customer success. Think of examples from your past experiences that showcase your skills in managing customer relationships and driving results.
✨Tip Number 3
Show your passion for the role! When you get the chance to chat with potential employers, let your enthusiasm for recruitment and technology shine through. Talk about how you can help their customers thrive using their software solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Access family. Let’s make this happen together!
We think you need these skills to ace Account Manager - Recruitment
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences mentioned in the job description. Highlight your experience in managing customer relationships and any relevant software knowledge to show us you’re a great fit!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our team. Share specific examples of how you've built trusted relationships with customers in the past.
Showcase Your Soft Skills:We value communication and relationship-building skills, so don’t forget to mention instances where you’ve successfully navigated conversations with stakeholders or helped customers achieve their goals.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our vibrant team!
How to prepare for a job interview at The Access Group
✨Know Your Stuff
Before the interview, make sure you understand Access's software and how it helps businesses with recruitment and people management. Familiarise yourself with their products and think about how you can discuss their benefits in relation to customer needs.
✨Build Rapport
Since the role involves building long-term relationships, practice your interpersonal skills. Be ready to share examples of how you've successfully managed customer relationships in the past, and show genuine interest in the interviewer's experiences at Access.
✨Showcase Your Sales Skills
Prepare to discuss your experience with upselling and cross-selling. Think of specific instances where you identified opportunities for growth within existing accounts and how you approached those conversations with clients.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows your enthusiasm and that you're serious about contributing to Access.
