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- Tasks: Engage with customers and enhance their technical platforms for optimal solutions.
- Company: Join a leading business management software provider transforming the hospitality industry.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Be part of a collaborative team driving innovation and customer success.
- Why this job: Make a real impact in hospitality while developing your sales skills and expertise.
- Qualifications: Experience in hospitality and a passion for consultative sales approaches.
The predicted salary is between 36000 - 60000 £ per year.
About you:
You enjoy building strong relationships and understand how important the right systems are to keeping hospitality businesses running smoothly. You’re confident talking to different people, from customers and engineers to sales colleagues and senior stakeholders, and you adapt your approach to suit each conversation. You see sales as something you’re always improving, not something you ever finish learning. You’re curious, open to change and happy to try new ways of working if they deliver better outcomes for customers. Above all, you put the customer first, taking time to understand their challenges and helping them get the most value from their technology.
Day to day, you will:
- Build and maintain strong, proactive relationships with your customers, making sure they feel supported and confident in their Access solutions.
- Manage the full sales cycle within your accounts, spotting opportunities to improve efficiency and grow value using Access hospitality products.
- Use your knowledge of hotel systems such as Property Management Systems (PMS), Point of Sale (POS) systems, conferencing and distribution platforms to have informed, practical conversations with customers.
- Work closely with teams across Access, including pre sales and Customer Success, to deliver the right outcomes for each customer.
Your skills and experiences might also include:
- Experience using, or an interest in learning, structured sales methodologies such as MEDDPICC, which focuses on understanding customer needs, decision making and value.
- Confidence working to targets and creating your own sales plan to achieve them.
- Experience forecasting sales activity and keeping information accurate and up to date.
- Confidence demonstrating software products both remotely and in person using a consultative, value‑led approach.
What are we all about?
The Access Group is one of the largest UK‑headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid‑sized organisations in commercial and non‑profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.
With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high‑performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role – even if your experience doesn’t tick every box – you might be exactly who we’re looking for.
We believe in equality for all and the transformative power of diversity.
We offer a competitive salary, 25 days of leave a year, a health contribution and wellbeing days, and three charity days.
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Account Manager - Hospitality employer: The Access Group
Contact Detail:
The Access Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager - Hospitality
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about your skills, make sure you can confidently explain how your experience aligns with the role of an Account Manager. Tailor your message to highlight your communication skills and customer-focused approach.
✨Tip Number 3
Show off your curiosity! In interviews, share examples of how you've sought to improve processes or learn new things in your previous roles. This will demonstrate your proactive attitude and willingness to adapt, which is key in the ever-evolving sales landscape.
✨Tip Number 4
Don’t forget to follow up! After any meeting or interview, send a quick thank-you note. It’s a simple way to keep the conversation going and show that you’re genuinely interested in the position. Plus, it helps you stand out from the crowd!
We think you need these skills to ace Account Manager - Hospitality
Some tips for your application 🫡
Show Your Hospitality Passion: Make sure to highlight your background in hospitality and how it shapes your approach to account management. We want to see your enthusiasm for the industry and how you can leverage that to build strong relationships with our customers.
Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to the role. Mention specific skills from the job description, like your knowledge of Hotel PMS or your experience with consultative sales approaches.
Be Bold and Change-Driven: We’re looking for someone who isn’t afraid to think outside the box. Share examples of how you’ve led change or inspired innovative thinking in your previous roles. This will show us that you’re not just about maintaining the status quo!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at The Access Group
✨Know Your Stuff
Make sure you brush up on your knowledge of Hotel PMS, C&B, PoS, and Distribution systems. Being able to speak confidently about these topics will show that you're not just interested in the role but also understand the industry inside out.
✨Master the MEDDPICC Methodology
Familiarise yourself with the MEDDPICC sales methodology. This will not only help you in the interview but also demonstrate your commitment to continuous improvement and your proactive approach to sales strategies.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively engaged with diverse teams and stakeholders in the past. Highlighting your communication prowess will reassure them that you can maintain strong relationships with customers and internal teams alike.
✨Be Customer-Focused
Think of specific instances where you've tailored solutions to meet unique customer needs. This will illustrate your consultative sales approach and your ability to leverage your expertise to guide clients toward optimal solutions.