Account Manager - Hospitality
Account Manager - Hospitality

Account Manager - Hospitality

Loughborough Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers and enhance their technical platforms for optimal solutions.
  • Company: Join a leading business management software provider transforming the hospitality industry.
  • Benefits: Competitive salary, professional development, and a dynamic work environment.
  • Why this job: Make a real impact in hospitality while developing your sales skills and expertise.
  • Qualifications: Experience in hospitality and a passion for consultative sales approaches.
  • Other info: Be part of a collaborative team driving innovation and customer success.

The predicted salary is between 36000 - 60000 £ per year.

With a background in hospitality, you recognize the importance of systems in ensuring smooth daily operations. You excel in communication and influence, effectively engaging with diverse teams and stakeholders, from engineers and sales teams to executives, customers, and third parties. You understand that sales is a continually evolving process requiring ongoing practice and improvement, and you actively seek ways to enhance your skills. Bold and change-driven, you utilize learning techniques, soft skills, and lead by example to inspire innovative thinking. Your curiosity drives you to continuously expand your knowledge and share insights openly. You consistently adopt a customer-focused approach, understanding their challenges and leveraging your expertise to guide them toward optimal solutions.In this role you’ll be responsible for maintaining an outstanding relationship with our customers, through professional and proactive account engagement, which is paramount to the ongoing success of our business, and theirs.Across this channel you will be responsible for the full end-to-end sales cycle, identifying opportunities to enhance their technical platform to improve efficiencies, and optimise revenue with Access solutions utilising resources in the broader Accommodation SoftCo & Access teams where required (for example, pre-sales).Your skills and experiences might also include:* Knowledge of, or enthusiasm to learn and follow, the MEDDPICC sales methodology.* Embrace targets and devise your own personal sales strategy to deliver or exceed them.* Provide regular and accurate forecasting information to the business.* Develop and maintain strong relationships with your allocated Accommodation accounts.* Work with the Customer Success team to provide excellent service to your customers.* Wherever appropriate, use ‘remote selling’ techniques to maximise sales efficiency.* Stay current on our products and services.* Confidently demonstrate Hospitality products to customers virtually and in-person.To be successful in this role, you’ll have a sound working knowledge of Hotel PMS, C&B, PoS and/ or Distribution systems.Use a consultative sales approach to ensure that solutions are tailored to our customers unique ‘value based’ requirements. The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what\’s important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used. Access employs approx. 8,500 people, continuously driving product innovation and customer service excellence. #J-18808-Ljbffr

Account Manager - Hospitality employer: The Access Group

At Access Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that encourages curiosity and skill enhancement. Located in the heart of the hospitality sector, we provide our Account Managers with the unique advantage of engaging with diverse teams and clients, ensuring that every day brings meaningful challenges and rewards.
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Contact Detail:

The Access Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager - Hospitality

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Practice your pitch! When you get the chance to chat with someone about your skills, make sure you can confidently explain how your experience aligns with the role of an Account Manager. Tailor your message to highlight your communication skills and customer-focused approach.

✨Tip Number 3

Show off your curiosity! In interviews, share examples of how you've sought to improve processes or learn new things in your previous roles. This will demonstrate your proactive attitude and willingness to adapt, which is key in the ever-evolving sales landscape.

✨Tip Number 4

Don’t forget to follow up! After any meeting or interview, send a quick thank-you note. It’s a simple way to keep the conversation going and show that you’re genuinely interested in the position. Plus, it helps you stand out from the crowd!

We think you need these skills to ace Account Manager - Hospitality

Communication Skills
Influencing Skills
Customer Relationship Management
Sales Strategy Development
Forecasting
Consultative Sales Approach
Knowledge of Hotel PMS
Knowledge of C&B Systems
Knowledge of PoS Systems
Knowledge of Distribution Systems
Remote Selling Techniques
Proactive Account Engagement
Adaptability
Continuous Learning

Some tips for your application 🫡

Show Your Hospitality Passion: Make sure to highlight your background in hospitality and how it shapes your approach to account management. We want to see your enthusiasm for the industry and how you can leverage that to build strong relationships with our customers.

Tailor Your Application: Don’t just send a generic application! We love seeing candidates who take the time to tailor their CV and cover letter to the role. Mention specific skills from the job description, like your knowledge of Hotel PMS or your experience with consultative sales approaches.

Be Bold and Change-Driven: We’re looking for someone who isn’t afraid to think outside the box. Share examples of how you’ve led change or inspired innovative thinking in your previous roles. This will show us that you’re not just about maintaining the status quo!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the StudySmarter team!

How to prepare for a job interview at The Access Group

✨Know Your Stuff

Make sure you brush up on your knowledge of Hotel PMS, C&B, PoS, and Distribution systems. Being able to speak confidently about these topics will show that you're not just interested in the role but also understand the industry inside out.

✨Master the MEDDPICC Methodology

Familiarise yourself with the MEDDPICC sales methodology. This will not only help you in the interview but also demonstrate your commitment to continuous improvement and your proactive approach to sales strategies.

✨Showcase Your Communication Skills

Prepare examples of how you've effectively engaged with diverse teams and stakeholders in the past. Highlighting your communication prowess will reassure them that you can maintain strong relationships with customers and internal teams alike.

✨Be Customer-Focused

Think of specific instances where you've tailored solutions to meet unique customer needs. This will illustrate your consultative sales approach and your ability to leverage your expertise to guide clients toward optimal solutions.

Account Manager - Hospitality
The Access Group
Location: Loughborough
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