Office Assistant in London

Office Assistant

The Access Bank UK Ltd is the first Bank in London to be awarded Platinum status by Investors in People (IIP) in 2020 demonstrating our commitment to high performance through good people management and strong company culture.

This means there is a focus on clearly defined set of core values and the Bank encourages a sense of individual ownership and talent development whilst fostering team spirit and career progression.

We are looking for:

An organised and proactive Office Assistant to support the smooth and efficient operation of the business. Based in London, the role will provide day-to-day administrative and operational support across the London and Northwich offices, working closely with senior management, internal teams, external service providers, and visitors. This is an excellent opportunity for an individual looking to develop broad office administration and business support skills within a professional environment.

Your day-to-day responsibilities:

• Manage incoming and outgoing correspondence, including post, DHL, and courier services, ensuring timely distribution and dispatch.
• Coordinate office supplies and stationery ordering to ensure adequate stock levels are maintained.
• Act as the first point of contact for visitors and clients, providing a professional meet-and-greet service and liaising with relevant internal teams.
• Liaise with building management and external service providers (including Argyll) to support office facilities and operational requirements.
• Provide first-line IT and administrative support to staff, escalating issues where appropriate to ensure minimal disruption to business operations.
• Provide dedicated administrative and operational support to the Managing Director, including ad-hoc assistance as required.
• Support general office administration tasks such as printing, scanning, filing, and document management.
• Coordinate meeting room bookings, ensuring rooms are prepared appropriately and schedules are managed efficiently.
• Assist with maintaining a professional, organised, and well-functioning office environment at all times.

Person/Experience Required:

• Willingness to undertake a Level 3 Business Administration Apprenticeship alongside the role, supported and sponsored by the Bank.
• Previous experience in an office assistant, administrative, or business support role is desirable.
• Strong organisational skills with the ability to manage multiple tasks and priorities effectively.
• A proactive and flexible approach, with the ability to work independently and as part of a team.
• Professional communication skills and a confident, welcoming manner when dealing with clients and colleagues.
• Comfortable using Microsoft Outlook, Word, and basic office IT systems.
• Willingness to learn and adapt within a fast-paced professional environment.

Why work with The Access Bank UK Ltd?

The Access Bank UK Ltd is committed to helping people reach their full potential through providing continuous learning opportunities, and the tools and training to help them grow.

Our success is founded on the strong relationships we have developed with our customers, and our relationship-based philosophy continues to drive the growth.

Our core values are:

• Excellence
• Innovation
• Passion for Customers
• Professionalism
• Empowered Employees
• Leadership

Benefits

As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

• Eligible for a discretionary performance-related annual bonus
• We put 10% of salary into your pension, even if you don’t contribute yourself.
• 25 days’ holiday plus bank holidays, which increases to 27 days after 2yrs service, and 29 days after 5 years
• Company funded Employee Assistance Programme
• Benefits supporting you and your family, such as death-in-service benefit
• Share in Access Bank success by investing in our share plans after 5 years of service

As an equal opportunities employer, The Access Bank UK Ltd is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.