Relationship Support Specialist – Banking Operations in Northwich
Relationship Support Specialist – Banking Operations

Relationship Support Specialist – Banking Operations in Northwich

Northwich Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage middle office functions and ensure seamless communication between front and back office.
  • Company: Prominent financial institution in the UK with a strong reputation.
  • Benefits: Competitive salary and comprehensive benefits package.
  • Why this job: Join a dynamic team and enhance customer experiences in banking operations.
  • Qualifications: Degree holder with excellent customer service skills and Microsoft Office proficiency.
  • Other info: Opportunity for growth in a reputable financial environment.

The predicted salary is between 36000 - 60000 £ per year.

A prominent financial institution in the UK seeks a candidate to manage middle office functions in Commercial Banking, interfacing between front and back office roles to meet customer expectations.

The ideal applicant should have a degree and possess excellent customer service skills, alongside proficiency in Microsoft Office.

You will assist in payment coordination, manage customer reports, and ensure compliance with regulatory requirements.

This role offers a competitive salary and a comprehensive benefits package.

Relationship Support Specialist – Banking Operations in Northwich employer: The Access Bank UK Limited

As a leading financial institution in the UK, we pride ourselves on fostering a dynamic work culture that prioritises employee development and satisfaction. Our Relationship Support Specialists enjoy a competitive salary, comprehensive benefits, and ample opportunities for professional growth, all while contributing to a collaborative environment that values customer service excellence and compliance.
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Contact Detail:

The Access Bank UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relationship Support Specialist – Banking Operations in Northwich

Tip Number 1

Network like a pro! Reach out to people in the banking sector, especially those who work in middle office roles. A friendly chat can lead to valuable insights and even job leads.

Tip Number 2

Prepare for interviews by practising common questions related to customer service and compliance. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your Microsoft Office skills! Create a portfolio or a presentation that highlights your proficiency. This will not only impress potential employers but also demonstrate your ability to manage customer reports effectively.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Relationship Support Specialist – Banking Operations in Northwich

Customer Service Skills
Microsoft Office Proficiency
Payment Coordination
Report Management
Regulatory Compliance
Interpersonal Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience in banking operations. We want to see how you can manage those middle office functions effectively!

Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office! We love seeing candidates who can handle reports and payment coordination with ease.

Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate clarity, so make sure you explain why you’re the perfect fit for this role without rambling on.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at The Access Bank UK Limited

Know Your Banking Basics

Brush up on your knowledge of banking operations, especially middle office functions. Understand how the front and back office interact and be ready to discuss how you can bridge that gap effectively.

Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve excelled in customer service. Think about specific situations where you went above and beyond to meet customer expectations, as this role heavily relies on those skills.

Get Comfortable with Microsoft Office

Since proficiency in Microsoft Office is a must, make sure you’re familiar with Excel, Word, and PowerPoint. Be ready to discuss how you’ve used these tools in previous roles, particularly for managing reports or coordinating payments.

Understand Compliance Requirements

Familiarise yourself with the regulatory requirements relevant to banking operations. Being able to discuss compliance and how it impacts customer interactions will show that you’re serious about the role and understand its importance.

Relationship Support Specialist – Banking Operations in Northwich
The Access Bank UK Limited
Location: Northwich

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