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- Tasks: Lead the Food and Beverage team, managing recruitment and staff engagement for world-class events.
- Company: Join the award-winning ACC Liverpool Group, a leader in event services.
- Benefits: Enjoy enhanced holidays, premium healthcare, flexible working, and a supportive wellbeing strategy.
- Why this job: Make a real impact in a dynamic environment while shaping memorable experiences.
- Qualifications: Experience in workforce management and a passion for people-focused leadership.
- Other info: Be part of a diverse team committed to inclusivity and sustainability.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
We are recruiting a Staffing Manager to join our Food and Beverage team.
Company Benefits
- An enhanced holiday scheme, which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- Agile working and flexi time policies, where appropriate and in line with business needs.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards:
- Disability Confident Employer
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan – last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – we have three beehives on our campus grounds.
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role
We are recruiting a Staffing Manager to join our Food and Beverage team. The successful candidate will play a key role in creating the Food and Beverage workforce across campus for Sports and Entertainment, embedding our “One Team” culture and supporting the delivery of world-class events.
The ideal candidate will have:
- Experience of managing diverse teams including casual and agency staff ensuring high engagement and retention.
- Experience of building new F&B service teams within a new opening environment.
- HR / Workforce Management qualification or equivalent experience.
- Experience of managing workforce planning within high volume venues with casual workforce within the Sports or Events industry.
- Strong organisational skills and HR systems knowledge.
- Knowledge of time and attendance systems and best practice to include building.
Main duties of this role include:
- Manage recruitment and onboarding of casual and permanent staff.
- Oversee workforce scheduling and shift booking systems.
- Administer payroll processes accurately and on time.
- Lead check in, welfare initiatives and staff engagement during events.
- Collaborate with Learning and Development to deliver training programmes.
- Maintain accurate workforce records and compliance documentation.
- Act as key point of contact for workforce queries and welfare concerns.
- Drive continuous improvement in staffing systems and processes.
We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who:
- People focused.
- Empathetic.
- Detail orientated.
- Proven experience in workforce management within a high-volume sports and entertainment environment.
In addition to the above, the candidate will need to be enthusiastic, like-minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story, this could be just the job for you.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: 13th February 2026
Interview Date: 16th – 17th February 2026
Equality, Diversity and Inclusion
The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive workforce where everybody feels respected, is treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Staffing Manager employer: The ACC Liverpool Group
Contact Detail:
The ACC Liverpool Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staffing Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and engage with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase why you're the perfect fit for the Staffing Manager role at ACC Liverpool Group.
✨Tip Number 3
Practice common interview questions and prepare your own to ask. This shows your interest in the role and helps you stand out. Remember, it’s a two-way street!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the ACC Liverpool Group team.
We think you need these skills to ace Staffing Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining our Food and Beverage team and contributing to world-class events.
Tailor Your CV: Make sure your CV is tailored to the Staffing Manager role. Highlight your experience in managing diverse teams and workforce planning in high-volume environments. We love seeing relevant examples that match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on being part of the ACC Liverpool Group family!
How to prepare for a job interview at The ACC Liverpool Group
✨Know Your Stuff
Before the interview, make sure you understand the ACC Liverpool Group's mission and values. Familiarise yourself with their events and services, especially in the Food and Beverage sector. This will help you demonstrate your enthusiasm and how you can contribute to their 'One Team' culture.
✨Showcase Your Experience
Be ready to discuss your previous experience managing diverse teams, particularly in high-volume environments. Prepare specific examples of how you've engaged and retained staff, as well as any challenges you've overcome in workforce management. This will show that you're not just a good fit, but the right fit for the role.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about their current staffing challenges or how they measure success in the Food and Beverage department. This shows your genuine interest and helps you assess if the company aligns with your career goals.
✨Emphasise Your People Skills
As a Staffing Manager, your ability to connect with people is crucial. Highlight your empathetic approach and detail-oriented mindset during the interview. Share examples of how you've fostered a positive work environment and improved staff engagement, which is key to thriving in this role.
