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- Tasks: Lead the Food and Beverage team, managing recruitment and workforce planning for events.
- Company: Join the award-winning ACC Liverpool Group, a world-class venue.
- Benefits: Enjoy enhanced holidays, premium healthcare, flexible working, and employee rewards.
- Why this job: Make a real impact in a vibrant environment while supporting world-class events.
- Qualifications: Experience in workforce management and strong organisational skills required.
- Other info: Be part of a team that values diversity, sustainability, and employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions to business gatherings and exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
We are recruiting a Staffing Manager to join our Food and Beverage team.
Company BenefitsWe are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include:
- An enhanced holiday scheme, which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- Agile working and flexi time policies, where appropriate and in line with business needs.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards include:
- Disability Confident Employer
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan – last year we contributed over £6.4m
- Green Meeting's Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – we have three beehives on our campus grounds.
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
The successful candidate will play a key role in creating the Food and Beverage workforce across campus for Sports and Entertainment, embedding our "One Team" culture and supporting the delivery of world-class events.
The ideal candidate will have:- Experience of managing diverse teams including casual and agency staff ensuring high engagement and retention.
- Experience of building new F&B service teams within a new opening environment.
- HR / Workforce Management qualification or equivalent experience.
- Experience of managing workforce planning within high volume venues with casual workforce within the Sports or Events industry.
- Strong organisational skills and HR systems knowledge.
- Knowledge of time and attendance systems and best practice to include building.
- Manage recruitment and onboarding of casual and permanent staff.
- Oversee workforce scheduling and shift booking systems.
- Administer payroll processes accurately and on time.
- Lead check in, welfare initiatives and staff engagement during events.
- Collaborate with Learning and Development to deliver training programmes.
- Maintain accurate workforce records and compliance documentation.
- Act as key point of contact for workforce queries and welfare concerns.
- Drive continuous improvement in staffing systems and processes.
We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who is people focused, empathetic, detail orientated, and has proven experience in workforce management within a high-volume sports and entertainment environment. Additionally, the candidate will need to be enthusiastic, like-minded and complement our experienced and talented team.
If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group's continuing success story, this could be just the job for you.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: 13th February 2026
Interview Date: 16th – 17th February 2026
Equality, Diversity and Inclusion
Staffing Manager in Liverpool employer: The ACC Liverpool Group
Contact Detail:
The ACC Liverpool Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Staffing Manager in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at ACC Liverpool Group. You never know who might give you a heads-up about job openings or even refer you!
✨Tip Number 2
Prepare for those interviews! Research the ACC Liverpool Group and understand their values and culture. Think about how your experience aligns with their needs, especially in managing diverse teams and creating a 'One Team' culture. Practice common interview questions and have your own ready to show your interest.
✨Tip Number 3
Showcase your passion for the role! When you get the chance to chat with hiring managers, let your enthusiasm shine through. Talk about your love for the events industry and how you can contribute to making ACC Liverpool Group a world-class venue. They want to see that you’re not just looking for any job, but this job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Keep an eye on the closing date and submit your application as soon as you can to stand out from the crowd!
We think you need these skills to ace Staffing Manager in Liverpool
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the Staffing Manager role. We want to see how you can contribute to our Food and Beverage team, so don’t hold back on showcasing your relevant experience!
Show Your Passion: Let your enthusiasm shine through in your written application! We’re looking for someone who’s not just qualified but also genuinely excited about joining the ACC Liverpool Group and making a difference in our events.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The ACC Liverpool Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Staffing Manager in the Food and Beverage team. Familiarise yourself with the ACC Liverpool Group's values and recent events they've hosted. This will help you connect your experience to their needs.
✨Showcase Your People Skills
As a Staffing Manager, you'll be working with diverse teams. Be ready to share examples of how you've engaged and retained staff in previous roles. Highlight your empathetic approach and any initiatives you've led that improved team morale.
✨Prepare for Scenario Questions
Expect questions about managing workforce planning and scheduling in high-volume environments. Think of specific situations where you successfully handled challenges, such as last-minute staffing changes or training new hires under pressure.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company culture. Inquire about their 'One Team' culture and how they support staff engagement during events. This demonstrates your enthusiasm for being part of their team.
