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- Tasks: Lead luxury hospitality experiences for VIPs and high-profile guests at ACC Liverpool.
- Company: Join the award-winning ACC Liverpool Group, a world-class venue.
- Benefits: Enjoy enhanced holidays, premium healthcare, flexible working, and a supportive wellbeing strategy.
- Why this job: Make a real impact in luxury hospitality and create unforgettable experiences.
- Qualifications: Experience in premium hospitality and exceptional guest service is essential.
- Other info: Be part of a diverse team committed to sustainability and community impact.
The predicted salary is between 36000 - 60000 £ per year.
The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services.
We are recruiting a Food and Beverage Manager to oversee all luxury hospitality experiences across the Sports and Entertainment business at The ACC Liverpool.
Company Benefits
- An enhanced holiday scheme, which increases with length of service.
- An excellent pension scheme is available.
- Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
- Enhanced maternity, paternity and adoption leave schemes.
- An excellent occupational sick pay scheme.
- Free onsite parking right in the heart of the city centre.
- Employee Reward Platform.
- Agile working and flexi time policies, where appropriate and in line with business needs.
- A dedicated wellbeing strategy to support staff when at work.
- 25 Qualified Mental Health First Aiders on site.
The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards:
- Disability Confident Employer
- Member of the Fair Employment Charter
- Real Living Wage employer
- Social value impact plan – last year we contributed over £6.4m
- Green Meeting’s Gold Standard
- Sustainability Strategy
- Positively influencing biodiversity – we have three beehives on our campus grounds
- Carbon Neutral Campus
- Accessibility Strategy
- AccessAble Guide
About the Role
The F&B Manager – Premium oversees all luxury hospitality experiences across the Sports and Entertainment business at ACC Liverpool, including VIP lounges, private suites, exclusive dining, and high-end bars. This role ensures an exceptional, refined and memorable food and beverage experience for sponsors, VIPs, corporate groups and high-profile guests.
The ideal candidate will have experience of:
- Premium hospitality, fine dining or high-end service environments.
- Leading teams that deliver exceptional guest service with attention to detail.
- Working collaboratively with chefs, sommeliers and service teams to create premium experiences.
- Managing commercial performance within hospitality settings.
Main duties of this role include:
- Leading premium service delivery across lounges, suites and VIP areas.
- Ensuring impeccable presentation, ambience and customer experience.
- Overseeing premium beverage service, wine knowledge and curated drinks offerings.
- Managing staffing levels, service standards and guest relationships.
- Working with culinary teams on menu design and premium service planning.
We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who:
- Is polished, confident and passionate about luxury hospitality.
- A hands-on operator passionate about training and service delivery.
- Has exceptional communication and leadership skills.
- Thrives in fast-paced, high-profile event environments.
- Brings creativity, finesse and a guest first mindset.
In addition to the above, the candidate will need to be enthusiastic, like-minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story, this could be just the job for you.
Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.
Closing Date: 13th February 2026
Interview Date: 16th – 17th February 2026
Equality, Diversity and Inclusion
The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive workforce where everybody feels respected, is treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.
Food and Beverage Manager - Premium Operations in Liverpool employer: The ACC Liverpool Group
Contact Detail:
The ACC Liverpool Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Manager - Premium Operations in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with premium service. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events or job fairs where you can meet potential employers face-to-face. Bring your best self and be ready to discuss your passion for luxury hospitality and how you can elevate their guest experiences.
✨Tip Number 3
Prepare for interviews by researching the ACC Liverpool Group and its values. Be ready to share how your experience aligns with their commitment to exceptional service and sustainability. Tailor your answers to reflect their mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the ACC Liverpool family.
We think you need these skills to ace Food and Beverage Manager - Premium Operations in Liverpool
Some tips for your application 🫡
Show Your Passion for Luxury Hospitality: When writing your application, let your enthusiasm for premium service shine through. We want to see how your experience aligns with our commitment to exceptional guest experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant experience in fine dining or high-end service environments. We love seeing candidates who take the time to connect their skills with what we do at ACC Liverpool.
Highlight Team Leadership Skills: Since this role involves leading teams, be sure to showcase your leadership experience. We’re looking for someone who can inspire and manage a team to deliver top-notch service, so share examples of how you've done this in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at ACC Liverpool.
How to prepare for a job interview at The ACC Liverpool Group
✨Know Your Luxury Hospitality Inside Out
Make sure you brush up on your knowledge of premium hospitality and fine dining. Be ready to discuss your previous experiences in high-end service environments, and think about specific examples where you’ve delivered exceptional guest service.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully led teams in fast-paced environments. Think of instances where you’ve motivated your team to achieve outstanding results, especially in high-profile events.
✨Demonstrate Your Passion for Guest Experience
Be ready to share your thoughts on what makes a memorable food and beverage experience. Discuss how you would ensure impeccable presentation and ambience, and be prepared to suggest ideas for enhancing the guest experience at ACC Liverpool.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the role and the company culture. This shows your enthusiasm and helps you determine if ACC Liverpool is the right fit for you.