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- Tasks: Monitor and manage CCTV systems to ensure safety at our vibrant event campus.
- Company: Join the award-winning ACC Liverpool Group, a leader in event services.
- Benefits: Enjoy enhanced holidays, premium healthcare, and a supportive wellbeing strategy.
- Why this job: Make a real impact in a dynamic environment while ensuring safety and security.
- Qualifications: Experience in control room operations and incident management; SIA licenses preferred.
- Other info: Be part of a diverse team committed to sustainability and community impact.
The predicted salary is between 30000 - 42000 £ per year.
The ACC Liverpool Group operates the city\’s waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool, and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a Control Room Operative to join our team. Company Benefits We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy including: * An enhanced holiday scheme, which increases with length of service. * An excellent pension scheme is available. * Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. * Enhanced maternity, paternity and adoption leave schemes. * An excellent occupational sick pay scheme. * Free onsite parking right in the heart of the city centre. * Employee Reward Platform. * Agile working and flexi time policies, where appropriate and in line with business needs. * A dedicated wellbeing strategy to support staff when at work. * 25 Qualified Mental Health First Aiders on site. The ACC Liverpool Group is a place where you can truly make a difference. Some of the wonderful things ACC Liverpool Group have achieved / continue to work towards: * Disability Confident Employer * Member of the Fair Employment Charter * Real Living Wage employer * Social value impact plan – last year we contributed over £6.4m * Green Meeting’s Gold Standard * Sustainability Strategy * Positively influencing biodiversity – we have three beehives on our campus grounds. * Carbon Neutral Campus * Accessibility Strategy * AccessAble Guide The ideal candidate will hold both a SIA Door Supervisors and CCTV License and have demonstrable experience in control room operations, incident management, incident reporting, and awareness of Evacuation Procedures. Main duties of this role include: * To proactively monitor, operate and evaluate ACCL CCTV surveillance systems to ensure the safety and security of ACCL campus. * Assist with the daily management of Incident Management software, HALO, maintaining accurate records of all Incidents and the actions taken. * Assist in the coordination of evacuation and all other incident management procedures. * Liaise with emergency services and other relevant stakeholders when necessary. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we are looking for someone who: * Works well within a team * Pragmatic * Resilient * Influencing * Confident * Good communicator In addition to the above, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story, this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Equality, Diversity and Inclusion The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation
Control Room Operative employer: The ACC Liverpool Group
Contact Detail:
The ACC Liverpool Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operative
✨Tip Number 1
Get to know the ACC Liverpool Group! Research their events, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to control room operations and incident management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the ACC Liverpool Group and being part of something extraordinary.
We think you need these skills to ace Control Room Operative
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience in control room operations and incident management. We want to see how your skills align with what we're looking for, so don’t hold back!
Show Off Your Licences: If you’ve got an SIA Door Supervisors and CCTV License, make it clear! These are essential for the Control Room Operative role, and we’d love to see them front and centre in your application.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points shine through.
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way to ensure it gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at The ACC Liverpool Group
✨Know Your Control Room Operations
Make sure you brush up on your knowledge of control room operations and incident management. Be ready to discuss your previous experiences and how they relate to the role. This will show that you understand the responsibilities and can hit the ground running.
✨Demonstrate Your Communication Skills
As a Control Room Operative, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully communicated in high-pressure situations. This will highlight your ability to stay calm and articulate when it matters most.
✨Showcase Your Team Spirit
Being a strong team player is crucial for this role. Think of instances where you've collaborated with others to achieve a common goal. Sharing these stories will demonstrate your ability to work well within a team and contribute positively to the workplace culture.
✨Familiarise Yourself with ACC Liverpool Group
Do your homework on the ACC Liverpool Group and its values. Understanding their commitment to sustainability and community impact can help you align your answers with their mission. This shows genuine interest and that you're not just looking for any job, but specifically want to be part of their team.