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- Tasks: Welcome and assist patients with care and compassion while managing appointments and enquiries.
- Company: Join Aberfeldy Practice, a well-established GP practice in Poplar, Tower Hamlets.
- Benefits: Flexible hours, competitive pay, and a supportive team environment.
- Other info: Work in a beautiful new facility with opportunities for growth and development.
- Why this job: Make a real difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Strong communication skills and a friendly, professional attitude.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a new receptionist to join our wonderful team to provide efficient, compassionate and high-quality care. The successful candidate will need to be flexible and available to work in the mornings and afternoons. This is a 25-30 hours a week, 1 year fixed term contract with a view to extension or permanent.
Main duties of the job:
- Greeting and assisting patients in a friendly and professional manner.
- Assisting patients with online consultation.
- Managing patient appointments, cancellations, and repeat prescriptions.
- Handling telephone and face-to-face enquiries with empathy and confidentiality.
- Navigating patients to the most appropriate healthcare professional or community service.
- Supporting clinicians with administrative tasks to improve patient flow and access.
- Maintaining accurate records and updating patient information in line with data protection standards.
- Working collaboratively as part of the practice team to ensure a high standard of care.
About us:
The Aberfeldy Practice is a well-established GP practice based in Poplar, Tower Hamlets. We have been serving the local community for more than 20 years with a growing population of 14,500 registered patients. We are also a training practice. There are 5 GP Partners, 10 salaried GPs, a large nursing team, alongside various other allied healthcare professionals. The successful candidate will be working in our beautiful purpose-built premises, having just moved in 2024.
We are proud to be: a training practice rated GOOD by CQC, a Safe surgery, a London Living Wage Employer, a Veteran friendly practice, a parkrun practice, and an Active practice committed to achieving net zero, a diverse & inclusive practice.
Medical Receptionist in London employer: The Aberfeldy Practice
Contact Detail:
The Aberfeldy Practice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist in London
✨Tip Number 1
Get to know the practice! Research The Aberfeldy Practice and its values. When you walk in for your interview, show us that you understand our commitment to compassionate care and community service. It’ll make a great impression!
✨Tip Number 2
Practice your people skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable greeting and assisting patients in a friendly manner.
✨Tip Number 3
Be ready to discuss your flexibility! Since we need someone who can work mornings and afternoons, come prepared to talk about your availability and how you can fit into our team’s schedule.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our wonderful team at The Aberfeldy Practice.
We think you need these skills to ace Medical Receptionist in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Medical Receptionist. This shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the important bits.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Aberfeldy Practice
✨Know the Practice Inside Out
Before your interview, take some time to research The Aberfeldy Practice. Familiarise yourself with their values, services, and community involvement. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Empathy
As a Medical Receptionist, you'll be dealing with patients who may be anxious or in need of support. Prepare examples from your past experiences where you've demonstrated empathy and compassion. This will highlight your suitability for the role and reassure them that you can handle sensitive situations.
✨Practice Common Scenarios
Think about the day-to-day tasks you'll be handling, like managing appointments and dealing with enquiries. Prepare for situational questions by practising how you would respond to common scenarios, such as a patient needing urgent assistance or a scheduling conflict.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about contributing to their practice.