Bank Care Assistant

Bank Care Assistant

Full-Time 13 - 14 £ / hour (est.) No working from home possible
The Abbeyfield Society

At a Glance

  • Tasks: Support residents with personal care and create a warm, inclusive environment.
  • Company: Abbeyfield Living Society, a leading provider of care for older people.
  • Benefits: Earn £13.71 per hour, enjoy free parking, and receive comprehensive training.
  • Other info: Join a CQC-rated ‘Outstanding’ home with excellent career development opportunities.
  • Why this job: Make a real difference in people's lives while working in a supportive community.
  • Qualifications: No experience needed; just bring your compassion and dedication.

The predicted salary is between 13 - 14 £ per hour.

For almost 70 years, Abbeyfield Living Society has been a leading provider of housing and care for older people across England. Our work is guided by five core values – Care, Compassion, Community, Integrity and Excellence – and we are proud of the difference our teams make every day in the lives of residents, colleagues and local communities.

We are now looking for dedicated Bank Care Assistants to join our team at Westall House. Westall House is a CQC‑rated ‘Outstanding’ residential care home that provides care for older people in attractive and comfortable surroundings. Situated in the picturesque village of Horsted Keynes, our home benefits from beautiful views of the countryside. Our home has been carefully designed and modernised to provide a high standard of accommodation, including the main residential home and a Dementia‑friendly wing.

The Role of Care Assistant

As a Care Assistant at Abbeyfield Living Society, you will play a vital role in delivering high‑quality, person‑centred care that reflects our values and puts residents at the heart of everything we do.

  • Care & Compassion: You will support residents with their day‑to‑day personal care needs, including washing, dressing, eating, drinking and mobility. You will take the time to understand each individual, offering kindness, patience and empathy while promoting dignity, independence and choice.
  • Community: You will help create a warm, welcoming and inclusive environment where residents feel safe, valued and at home. By building trusting relationships and encouraging social interaction, you will help foster a strong sense of belonging and connection within the home.
  • Integrity: You will act with honesty and professionalism, following care plans accurately, respecting confidentiality and raising concerns when something doesn’t feel right. You will work collaboratively with colleagues and contribute to clear, open communication within the team.
  • Excellence: You will be committed to delivering consistently high standards of care. This includes contributing to the development and review of individual care plans, recognising changes in residents’ needs, and striving to continuously improve the quality of support we provide.

This is a varied and rewarding role where no two days are the same, and where your contribution will make a genuine and lasting difference.

About You

You don’t need previous experience in care – what matters most is your attitude and values. We are looking for people who:

  • Genuinely care about others and want to make a positive difference
  • Show compassion, patience and respect in everything they do
  • Enjoy being part of a supportive team and contributing to a community
  • Act with integrity and take responsibility for delivering safe, high‑quality care
  • Take pride in their work and strive for excellence

If you are new to care or if you have experience but you’re looking for a new opportunity, we will support you with full training and ongoing development. We value our people and recognise the important work they do.

Our benefits include:

  • £13.71 per hour, benchmarked annually
  • Free on‑site parking
  • Comprehensive induction and training
  • Opportunity to obtain Blue Light Card discounts
  • A menopause‑friendly accredited organisation

Please note: This role requires eligibility to work in the UK, two satisfactory employment references and an Enhanced DBS check (paid for by Abbeyfield). You may be asked to disclose convictions; failure to do so may result in an offer of employment being withdrawn.

Are you someone who thrives on making a difference? Join us and build a rewarding career where your skills and compassion truly matter.

Bank Care Assistant employer: The Abbeyfield Society

Abbeyfield Living Society is an exceptional employer, offering a supportive and compassionate work environment at Westall House in the picturesque village of Horsted Keynes. With a commitment to care and community, employees benefit from comprehensive training, competitive pay, and the opportunity to make a meaningful impact in the lives of older residents. Our values of Care, Compassion, Community, Integrity, and Excellence guide our culture, ensuring that every team member feels valued and empowered to grow in their career.

The Abbeyfield Society

Contact Details:

The Abbeyfield Society Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bank Care Assistant

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Abbeyfield Living Society. Understand their values and how they impact the care they provide. This will help you connect your own experiences to what they’re looking for.

Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate care, compassion, and integrity in your answers. We want to see your personality shine through!

Tip Number 3

Dress the part! When you show up for your interview, make sure you look professional and approachable. A smart appearance shows that you respect the role and the people you’ll be working with.

Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Bank Care Assistant

Person-Centred Care
Compassion
Patience
Empathy
Dignity Promotion
Independence Support
Communication Skills

Some tips for your application 🫡

Show Your Heart:When writing your application, let your genuine care and compassion shine through. Share personal experiences or stories that highlight your dedication to helping others, as this aligns perfectly with our core values.

Be Yourself:We want to get to know the real you! Don’t be afraid to express your personality in your application. Authenticity is key, so let us see how your unique qualities can contribute to our community at Westall House.

Highlight Team Spirit:Since we value teamwork, mention any experiences where you’ve worked collaboratively with others. Whether it’s in a professional setting or volunteering, showing that you thrive in a supportive environment will make you stand out.

Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application quickly and can start the process of welcoming you to our team!

How to prepare for a job interview at The Abbeyfield Society

Understand the Core Values

Before your interview, take some time to really understand Abbeyfield Living Society's core values: Care, Compassion, Community, Integrity, and Excellence. Think of specific examples from your life or previous experiences that demonstrate how you embody these values. This will show the interviewers that you align with their mission.

Prepare for Scenario Questions

Expect to be asked scenario-based questions that assess your ability to handle real-life situations in care. Prepare by thinking about how you would respond to various challenges, such as dealing with a resident who is upset or managing a difficult situation with a colleague. Practising these responses can help you feel more confident.

Show Your Passion for Care

During the interview, let your genuine passion for caring for others shine through. Share stories that highlight your compassion and dedication to making a positive difference in people's lives. This will resonate well with the interviewers and demonstrate that you are the right fit for the role.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask thoughtful questions about the role and the team. Inquire about the training process, how they support new staff, or what a typical day looks like at Westall House. This shows your interest in the position and helps you gauge if it’s the right environment for you.