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- Tasks: Provide patient reception and telephone triage services while handling admin tasks.
- Company: A caring medical practice in Welton focused on patient support.
- Benefits: 25 days annual leave, NHS Pension, and a competitive benefits package.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: Enthusiastic, organised, and possess excellent customer service skills.
- Other info: Permanent part-time role with a supportive team environment.
The predicted salary is between 30000 - 40000 £ per year.
A medical practice in Welton is looking for a Patient Support Advisor to provide patient reception and telephone triage services. Responsibilities include admin tasks like scanning and processing prescriptions while maintaining confidentiality.
The ideal candidate is enthusiastic and organized with excellent customer service skills. This is a permanent part-time position of 25 hours a week, Monday to Friday, with a competitive benefits package including 25 days annual leave and NHS Pension enrollment.
Compassionate Patient Support Advisor — Part-Time 25hrs in Welton employer: The Abbey
Contact Detail:
The Abbey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compassionate Patient Support Advisor — Part-Time 25hrs in Welton
✨Tip Number 1
Make sure to research the medical practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a patient or customer. This will help you stand out during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer. Asking about the team dynamics or how they handle patient feedback shows that you’re engaged and ready to contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to use our platform.
We think you need these skills to ace Compassionate Patient Support Advisor — Part-Time 25hrs in Welton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for patient support shine through. We want to see that you genuinely care about helping others and are excited about the role!
Be Organised: Make sure your application is well-structured and easy to read. Use clear headings and bullet points where necessary. We appreciate a tidy presentation as much as we value your organisational skills!
Highlight Customer Service Skills: Since this role involves a lot of interaction with patients, emphasise your customer service experience. Share specific examples of how you've gone above and beyond to help someone in the past.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the position. Don’t miss out!
How to prepare for a job interview at The Abbey
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Support Advisor. Familiarise yourself with tasks like patient reception and telephone triage, as well as the importance of confidentiality in a medical setting.
✨Showcase Your Customer Service Skills
Since excellent customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you can demonstrate your enthusiasm and organisational skills during the conversation.
✨Prepare for Common Questions
Anticipate questions related to handling difficult patients or managing multiple tasks simultaneously. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the practice. Inquire about their approach to patient care or how they support their staff's professional development. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.