At a Glance
- Tasks: Support patients with administrative tasks and ensure timely access to services.
- Company: Join Abbey House Medical Practice, a large team with an Outstanding CQC rating.
- Benefits: Enjoy 25 days annual leave, NHS Pension Scheme, and free parking.
- Other info: Full training provided; great team spirit in a dynamic practice.
- Why this job: Make a real difference in patients' lives while working in a supportive environment.
- Qualifications: Experience in a people-centered role and strong communication skills required.
The predicted salary is between 23970 - 25674 € per year.
We are looking to recruit a Patient Administration Care Co-Ordinator to join our team at Abbey House Medical Practice. The focus of this role is to work across all administrative teams with other primary care professionals within the Practice to provide patients with administrative support and timely access to services.
We are seeking an individual who is self-motivated and enthusiastic, approachable, compassionate, organised and must be able to work as part of a team. Previous experience of working in a people-centered environment is essential. The successful candidate must demonstrate good communication skills face to face, over the telephone and written down plus be able to actively listen to both patients and colleagues. A good knowledge of computers is essential. Previous use of SystmOne would be an advantage however full training will be given.
We are a large practice based over 2 sites in the small market town of Daventry, Northamptonshire with an Outstanding CQC rating. Despite our large size, we pride ourselves in our team spirit and look forward to welcoming a new Care Co-Ordinator to the surgery!
This is a permanent full-time position - 37.5 hours per week Monday to Friday, working between 10.30-18.30. Other employee benefits include:
- 25 days annual leave pro rata plus bank holidays
- The opportunity to enroll into the NHS Pension Scheme
- Free parking
Care Co-Ordinator (Patient Administration) in Welton employer: The Abbey
Abbey House Medical Practice is an outstanding employer located in the charming market town of Daventry, Northamptonshire. We foster a supportive and collaborative work culture where team spirit thrives, offering our Care Co-Ordinators not only competitive benefits such as 25 days annual leave and NHS Pension Scheme enrolment but also ample opportunities for personal and professional growth within a people-centred environment. Join us to make a meaningful impact on patient care while enjoying a fulfilling career in a well-respected practice.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-Ordinator (Patient Administration) in Welton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Abbey House Medical Practice on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. Think about your past experiences in people-centred roles and how they relate to the Care Co-Ordinator position.
✨Tip Number 3
Show off your tech skills! Brush up on SystmOne if you can, or at least be ready to discuss your computer knowledge. Being tech-savvy is a big plus in this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Care Co-Ordinator (Patient Administration) in Welton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Care Co-Ordinator role. We want to see how you can bring your unique flair to our team at Abbey House Medical Practice!
Showcase Your People Skills:Since this role is all about working with patients and colleagues, don’t forget to emphasise your communication skills. Share examples of how you've successfully interacted in a people-centred environment – we love a good story!
Be Organised and Clear:When writing your application, keep it organised and clear. Use headings and bullet points where necessary to make it easy for us to read. A well-structured application shows us that you’re organised, just like we need you to be in the role!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at The Abbey
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Co-Ordinator. Familiarise yourself with patient administration tasks and how they contribute to the overall patient experience. This will help you demonstrate your enthusiasm and readiness for the role.
✨Showcase Your People Skills
Since this role is all about working with people, be prepared to share examples of how you've successfully communicated with patients or colleagues in the past. Highlight your ability to listen actively and respond compassionately, as these are key traits they’re looking for.
✨Brush Up on Your Tech Skills
While previous experience with SystmOne is a bonus, it’s essential to show that you’re comfortable with computers and can quickly learn new systems. If you have experience with similar software, mention it and express your eagerness to adapt to their specific tools.
✨Emphasise Team Spirit
Abbey House Medical Practice values teamwork, so be ready to discuss how you’ve collaborated with others in previous roles. Share stories that highlight your ability to work well within a team, showing that you can contribute positively to their already strong team spirit.
