cases to resolution, building rapport and relationships with clients on each interaction.To log all advice accurately onto the bespoke internal system, taking ownership and responsibility for ongoing cases.To provide clients with bespoke supporting information/documentation to assist them to implement the solutions provided.To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case. To undertake and report on client visits as required by the Advisory Service Managers.Follow internal protocols for managing and escalating cases where applicable to ensure high quality handovers.To be clear and prompt in communication regarding cases to other specialist teams where applicable for ease of transition.To offer the clients options regarding utilisation of other products and services we provide and make such recommendations accordingly.To actively seek and encourage client feedback by various methods and to promote
and improve Peninsula's online reputation.To have a high level knowledge of a breadth of employment law and HR matters.To support other consultants coming into the business as requested. To deliver training to colleagues and clients as required.To carry out other tasks that are deemed necessary by the Management Team. What you Bring to the TeamA "can-do" attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.Ability to work in a fast paced environment.Strong time management skills.A dynamic and flexible approach, as well as the ability to work under pressure.Pride in delivering a high quality service and genuine desire to own, lead and resolve issues for clients by providing efficient, pragmatic solutions.Why Join our Team?This is a fantastic multi award winning place to work if you enjoy being exposed to a wide variety of employment relation issues across all different sectors. The office is fast-paced and busy so
we look for colleagues who have a positive and results focused attitude. Through training and development we make sure that everyone who works here has the resources they need to build their careers. So, if you are ambitious, focused and have a passion for employment law you'll soon discover that there are unlimited opportunities for you at Peninsula.
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Senior Employment Law Consultant / Employment Law Consultant in Manchester employer: The Abbey
At dentsu Optimisation Manchester, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our team-oriented environment encourages professional growth through continuous training and development opportunities, ensuring that every employee can thrive in their role. Located in the vibrant Bonded Warehouse, we offer unique advantages such as a dynamic workspace and access to cutting-edge resources, making it an ideal place for those seeking meaningful and rewarding employment in the field of CRO.
