Claims Handler
2026-09-22T01:37:55
Location: Abbey Hulton, Staffordshire, GB, ST2 8
Application Deadline: 2026-10-21T03:41:02.693
Job Description
Would you make a fantastic Claims Handler? Are you looking for a fast-paced role dealing with multiple customers, managing claims cases, and dealing with information on the phone and on emails? Are you seeking a role where you could develop your claims handling skills while demonstrating your customer service, proactive work ethic, and professional approach?
Kingscroft have been asked to recruit for a Claims Handler to work for a well-established and successful claims handling business. The role involves working in a specialist claims handling team, focusing on a product category of customer claims. As the successful candidate, you will be fully trained, and your skills will develop in claims handling workflow and insurance practices.
Our client is looking for candidates with communication skills, drive, and attitude, and who can develop the rest. Your duties will involve:
- Working in a sector specialist call handling team dealing with insurance claims
- Receiving incoming calls and recording all relevant information on the insurance claim
- Managing multiple claims at different stages of completion
- Exploring the scope of the claim fully with the policyholder
- Completing all administration and follow-up actions to close outstanding claims
- Developing knowledge in a specialist sector to fully validate claims
This is an ideal opportunity to play a key role for a successful and expanding business. You will receive a good basic salary and have the chance to increase your earnings through delivering quality and quick turnaround on customer claims. The basic salary is £24K - £26K with an OTE of £26K - £30K, and successful Claims Handlers can earn in excess of £35K!
The company operates a hybrid working policy.
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Claims Handler employer: The Abbey
At dentsu Optimisation Manchester, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our team-oriented environment encourages professional growth through continuous training and development opportunities, ensuring that every employee can thrive in their role. Located in the vibrant Bonded Warehouse, we offer unique advantages such as a dynamic workspace and access to cutting-edge resources, making it an ideal place for those seeking meaningful and rewarding employment in the field of CRO.
