At a Glance
- Tasks: Support patients with administrative tasks and ensure timely access to services.
- Company: Abbey House Medical Practice, a large practice with an Outstanding CQC rating.
- Benefits: 25 days annual leave, supportive team environment, and full training provided.
- Other info: Full-time position with opportunities for personal growth in a friendly atmosphere.
- Why this job: Join a compassionate team and make a real difference in patient care.
- Qualifications: Experience in a people-centered role and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
We are looking to recruit a Patient Administration Care Co-Ordinator to join our team at Abbey House Medical Practice. The focus of this role is to work across all administrative teams with other primary care professionals within the Practice to provide patients with administrative support and timely access to services.
We are seeking an individual who is self-motivated and enthusiastic, approachable, compassionate, organised and must be able to work as part of a team. Previous experience of working in a people-centered environment is essential.
The successful candidate must demonstrate good communication skills face to face, over the telephone and written down plus be able to actively listen to both patients and colleagues. A good knowledge of computers is essential. Previous use of SystmOne would be an advantage however full training will be given.
We are a large practice based over 2 sites in the small market town of Daventry, Northamptonshire with an Outstanding CQC rating. Despite our large size, we pride ourselves in our team spirit and look forward to welcoming a new Care Co-Ordinator to the surgery!
This is a permanent full-time position - 37.5 hours per week Monday to Friday.
Other employee benefits include 25 days annual leave pro rata.
Care Co-Ordinator (Patient Administration) employer: The Abbey
Abbey House Medical Practice is an outstanding employer located in the charming market town of Daventry, Northamptonshire. We foster a supportive and collaborative work culture where team spirit thrives, offering our employees ample opportunities for professional growth and development. With generous benefits such as 25 days of annual leave and comprehensive training, we are committed to ensuring that our Care Co-Ordinators feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-Ordinator (Patient Administration)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Abbey House Medical Practice on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to patient administration. Think about how your previous experience in a people-centered environment can shine through in your answers.
✨Tip Number 3
Show off your tech skills! Brush up on SystmOne if you can, or at least be ready to discuss your computer knowledge. Being tech-savvy is a big plus in this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Care Co-Ordinator (Patient Administration)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for patient care shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about joining our team and making a difference in patients' lives.
Highlight Relevant Experience:Make sure to mention any previous experience you've had in a people-centered environment. We love seeing how your past roles have prepared you for this Care Co-Ordinator position, so don’t hold back on those details!
Communicate Clearly:Since good communication is key in this role, ensure your written application is clear and concise. Use proper grammar and structure to demonstrate your ability to communicate effectively, just like you would with patients and colleagues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Abbey
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Co-Ordinator. Familiarise yourself with patient administration tasks and how they contribute to the overall patient experience. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role is all about working with people, be prepared to share examples of how you've successfully communicated with patients or colleagues in the past. Highlight your ability to listen actively and respond compassionately, as these are key traits for a Care Co-Ordinator.
✨Get Comfortable with Technology
Brush up on your computer skills, especially if you have experience with SystmOne or similar systems. If you don’t, don’t worry! Just express your willingness to learn and adapt quickly. Being tech-savvy is essential in this role, so show that you’re ready to embrace it.
✨Emphasise Team Spirit
Abbey House Medical Practice values teamwork, so be sure to convey your ability to work collaboratively. Share instances where you’ve contributed to a team’s success or supported colleagues, as this will resonate well with their culture and values.
