Behaviour Support Service Manager

Overview

At Abbey Hill Academy and College our children come first. High expectations, mutual trust and respect are underpinned by a warm, supportive ethos. In the best interests of our children we work very closely with our partner Academies. The successful candidate will be working alongside a team of caring, enthusiastic, dedicated staff, who are well-supported by their Senior Leadership Team. Abbey Hill Academy & College, an all-through special academy catering for children with a diverse range of needs, is seeking to appoint a dynamic and highly motivated Behaviour Support Service Manager to join our team. Job Purpose To lead and manage the Academy\’s specialist Behaviour Support Service, ensuring effective case management, coordination of resources, and the implementation of high-impact interventions across all phases. The postholder will provide direct support to pupils presenting with challenging behaviour, while also building staff capacity through coaching, training, and strategic leadership. Working in close partnership with families, carers, and external agencies, the role seeks to empower pupils to make informed choices, overcome behavioural barriers to learning, and achieve their full potential.

Responsibilities

• Strategic Leadership and Management
  • Lead, develop, and evaluate Academy wide strategies to improve behaviour and promote positive relationships
  • Provide professional advice and challenge to senior leaders on behaviour, inclusion, and pupil wellbeing
  • Contribute to the development and implementation of Academy improvement plans related to behaviour
  • Lead and facilitate school improvement priorities linked to behaviour
  • Line manage and support behaviour mentors and other support staff, ensuring effective deployment, supervision, and professional development
• Pupil Support and Casework
  • Undertake assessment of individual pupil needs, identifying barriers to learning and behaviour
  • Manage a caseload of pupils with identified behavioural or emotional needs, setting clear, measurable targets
  • Plan, deliver, and evaluate targeted interventions and activities for pupils – including one-to-one, small group, and whole-class support
  • Empower pupils to make informed choices, develop self-regulation skills, and take responsibility for their actions
  • Support the reintegration of pupils following exclusion or alternative provision placements, helping to prevent future incidents
  • Monitor and evaluate pupil progress through assessment, reporting, and regular reviews of individual behaviour plans
• Family and Multi-Agency Working
  • Work closely with parents and carers to build strong partnerships that reinforce positive behaviour and engagement
  • Carry out home visits, where appropriate, to address persistent behaviour concerns or support reintegration
  • Liaise with external agencies and education/training providers to identify appropriate support and alternative learning opportunities
  • Maintain accurate and confidential case records, ensuring all communication with families and professionals is logged and reviewed
• Staff Development and Support
  • Provide guidance, coaching, and support to staff in implementing effective behaviour management strategies
  • Deliver professional development and training sessions for staff on topics such as de-escalation, restorative practice, and trauma-informed approaches
  • Support staff in the use and review of individual behaviour plans and strategies within the classroom
  • Promote a consistent, restorative, and inclusive culture across the Academy
• Monitoring and Evaluation
  • Track and analyse data on behaviour, suspensions/exclusions, and interventions to identify trends and inform strategic planning
  • Produce reports for senior leaders and governors on pupil progress and intervention impact
  • Evaluate the effectiveness of behaviour initiatives, identifying areas for improvement and sharing best practice
• Safeguarding and Welfare
  • Promote and safeguard the welfare of children and young people within the Academy, raising any concerns in line with safeguarding and child protection procedures
  • Ensure all practice complies with relevant legislation, statutory guidance, and Academy policies

The St Bart\\\’s Multi Academy Trust, in partnership with Governors, staff and children of Abbey Hill Academy and College are seeking to appoint a highly motivated and enthusiastic individual to join our hard working and committed team. This position is subject to an Enhanced Disclosure check under the Rehabilitation of Offenders Act 1974. Further details regarding this check are available from schools or by visiting www.crb.gov.uk