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For Companies At a Glance
- Tasks: Fix vehicles and provide top-notch customer service on the road.
- Company: Join the AA, a leading name in vehicle assistance and Volkswagen Group.
- Benefits: Enjoy a competitive salary, flexible hours, and great perks like free breakdown cover.
- Why this job: Be part of a dynamic team, work with iconic brands, and grow your skills.
- Qualifications: NVQ3 in Vehicle Maintenance required; driving licence essential.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 36140 - 48000 £ per year.
Company description
If you are as enthusiastic about our brand and our cars as we are, join us!
As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence.
Salary: £46,000 OTE
£36,140 Basic Salary. On average our VW Technicians earn c. £46,000 – £48,000 however, our top performers can earn more!
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Not one but two famous brands that our customers love with industry leading training
This is the job
You’ll be:
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
You’ll need :
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- Some knowledge of working on one or multiple VWG brands or vehicles
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional Information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
VWG Dedicated Technician - Cambridge employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Cambridge
✨Tip Number 1
Familiarise yourself with the Volkswagen Group's range of vehicles. Understanding the specific features and common issues of brands like VW, Audi, and Skoda will help you stand out during the interview process.
✨Tip Number 2
Brush up on your customer service skills. As a VWG Dedicated Technician, you'll need to communicate effectively with customers, so practice explaining technical issues in simple terms to demonstrate your ability to connect with clients.
✨Tip Number 3
Prepare for scenario-based questions in your interview. Think about past experiences where you've solved problems or provided excellent customer service, as these examples will showcase your skills and fit for the role.
✨Tip Number 4
Research the AA's values and culture. Understanding their commitment to diversity and inclusion can help you align your answers with their ethos, making you a more attractive candidate.
We think you need these skills to ace VWG Dedicated Technician - Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair, particularly with VWG brands. Emphasise any qualifications like NVQ3 and specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volkswagen brand and your commitment to customer satisfaction. Mention your problem-solving skills and how you can contribute to the team at The AA.
Highlight Relevant Experience: In your application, detail any previous roles where you worked on VWG vehicles or similar brands. Include specific examples of how you’ve successfully diagnosed and repaired issues to demonstrate your expertise.
Prepare for Online Interview: Once your application is submitted, prepare for the online interview by reviewing common interview questions related to vehicle maintenance and customer service. Be ready to discuss your technical skills and experiences in detail.
How to prepare for a job interview at The AA
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Volkswagen and The AA during the interview. Share any personal experiences you have with their vehicles or services, as this will demonstrate your genuine interest in the role.
✨Highlight Your Technical Skills
Be prepared to discuss your NVQ3 qualifications and any relevant experience you have with VWG brands. Provide specific examples of past repairs or diagnostics you've successfully completed to showcase your expertise.
✨Demonstrate Excellent Communication Skills
Since customer satisfaction is key, practice explaining technical issues in simple terms. Be ready to discuss how you would ensure customers feel informed and cared for throughout the repair process.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a vehicle issue or handle a difficult customer, and be ready to explain your thought process and actions taken.
