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For Companies At a Glance
- Tasks: Fix vehicles on the road and perform warranty repairs while ensuring customer satisfaction.
- Company: Join the AA, a leading brand in vehicle support and maintenance.
- Benefits: Enjoy a competitive salary, flexible hours, and perks like free breakdown cover and a company van.
- Why this job: Be part of a dynamic team, receive top-notch training, and make a real impact on customers' journeys.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent experience; full driving licence required.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 48000 £ per year.
Company description
If you are as enthusiastic about our brand and our cars as we are, join us!
As a Volkswagen Group Dedicated Mechanic for the AA you are the key to keeping all brands including VW Passenger, Commercial, Seat, Skoda, Audi, and more on the road. You have the variety of work by working on a range of vehicles daily, whilst delivering five star customer satisfaction ratings. You are proud to be VWG, proud to be The AA and we’re proud of your commitment to quality and excellence.
Salary: £44,000 OTE
£36,140 Basic Salary. On average our VW Technicians earn c. £44,000 however, our top performers can earn upwards of OTE £48,000.
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Volkswagen branded Uniform, Boots, and Volkswagen specific equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Not one but two famous brands that our customers love with industry leading training
This is the job
You’ll be:
- A communicator: You ensure that your customer is completely taken care of. You are the master of diagnostics and you will be the person taking the time to competently and effectively explain your fix to your customer; always providing the best service
- A self-starter: You are responsible for your own workload, by being there for your customer from beginning to end, as well as filling out your paperwork concisely, you make your own day worthwhile
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day
What will I be doing?
You’ll be the superhero fixing a brand vehicle breakdown by the side of the road or undertaking warranty repairs working on an appointment basis. You take the time delighting your customer, helping them get back to their journey. In return, we’ll go the extra mile for you, with a two-week AA induction, a two-week VW induction, plus ongoing online or onsite training including EV and HV training.
What do I need?
You’ll need :
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- Some knowledge of working on one or multiple VWG brands or vehicles
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional Information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
VWG Dedicated Technician - Bradford employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VWG Dedicated Technician - Bradford
✨Tip Number 1
Familiarise yourself with the Volkswagen Group's range of vehicles. Understanding the specific features and common issues of brands like VW, Audi, and Skoda will help you stand out during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Brush up on your customer service skills. As a VWG Dedicated Technician, you'll need to communicate effectively with customers. Practising how to explain technical issues in simple terms can make a big difference in how you connect with potential employers.
✨Tip Number 3
Network with current or former employees of The AA or similar companies. They can provide insights into the company culture and what they look for in candidates, which can give you an edge in your application process.
✨Tip Number 4
Prepare for the online interview assessment by practising common technical questions related to vehicle maintenance and repair. Being well-prepared will help you feel more confident and showcase your expertise effectively.
We think you need these skills to ace VWG Dedicated Technician - Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly your NVQ3 in Vehicle Maintenance and Repair. Emphasise any previous work with VWG brands or similar vehicles to show you’re a great fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the Volkswagen brand and your commitment to customer satisfaction. Mention specific examples of how you've solved problems in past roles to demonstrate your skills as a fixer and problem solver.
Highlight Your Communication Skills: In your application, stress your ability to communicate effectively with customers. Provide examples of how you've ensured customer satisfaction in previous positions, as this is crucial for the role.
Prepare for the Interview: Once your application is submitted, prepare for the online interview by reviewing common interview questions for technicians. Be ready to discuss your technical expertise and how you handle various vehicle issues, as well as your approach to customer service.
How to prepare for a job interview at The AA
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Volkswagen and its vehicles during the interview. Share any personal experiences or stories that highlight your connection to the brand, as this will demonstrate your commitment and alignment with the company's values.
✨Highlight Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Provide specific examples of challenges you've faced and how you solved them, especially if they relate to VWG brands. This will showcase your problem-solving abilities and hands-on experience.
✨Emphasise Customer Service Skills
Since the role involves direct customer interaction, be ready to talk about your approach to customer service. Share instances where you went above and beyond to ensure customer satisfaction, as this aligns with the company's focus on delivering five-star service.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-life situations on the job. Practice responding to questions about diagnosing issues, managing your workload, and communicating effectively with customers to demonstrate your readiness for the role.
