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- Tasks: As a Vehicle Technician, you'll diagnose and repair vehicles, ensuring top-notch customer service.
- Company: Join the AA, a trusted name in vehicle services, partnered with Jaguar Land Rover.
- Benefits: Enjoy a competitive salary, overtime opportunities, and perks like free breakdown cover and a company pension.
- Why this job: Work with cutting-edge technology while developing your skills in a supportive environment.
- Qualifications: You need an NVQ3 in Vehicle Maintenance and a full driving licence with minimal points.
- Other info: Flexible shift patterns and a commitment to diversity make this a great workplace for everyone.
Contract: Full Time - Permanent
Location: Portsmouth
Salary: £50,000 Average OTE. Basic Salary £37,152.00 plus a location allowance.
Be Better - Be a part of not one, but two iconic brands! As our Jaguar Land Rover Dedicated Mechanic for The AA you will provide a prestige service to your customers. The vehicles you will be working with use some of the most advanced technology in the world and we want you to be a part of that. Your ability to carefully manage customer expectations whilst you work is as important as repairing vehicles right first time. You will be taking ownership of the appointment with your customer, working on the respected Jaguar Land Rover brand. You are accountable for delighting the customer and seeing the task through to completion.
In return, your development is important to us, with both AA and Jaguar Land Rover specific training, support and opportunities for development you will have everything you need to achieve your goals. Earning potential is in your hands - lots of overtime available.
Hours of work: 40 hours a week, currently covering the hours of 7am to 9pm, across a shift pattern with an average shift length of 9.5 hours. Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
Bring your best self and we provide the rest, including:
- Van, full Jaguar Land Rover branded Uniform, Boots, and Jaguar Land Rover specific equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Company funded life assurance
- Not one but two famous brands that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
What will I be doing?
You will be:
- A communicator: You are our master of diagnostics and you will be the person using your knowledge and training to see through the fix from start to finish. Delighting your customer is key and you will ensure your customer is completely taken care of, providing a best-in-class service.
- A self-starter: You will be content working independently; you manage the situation. You will be there for your customer from beginning to end, even booking your own parts and re-attending where necessary.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing a warranty related issue or a roadside breakdown, you are the solution bringer and enable your customer to get on with their day.
What do I need?
You will need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with no more than 6 points
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
As a valued team member, you will have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
Closing date: 23 May 2025.
Job Types: Full-time, Permanent
Pay: From £37,152.00 per year
Benefits: Company pension
Work Location: In person
Vehicle Technician employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician
✨Tip Number 1
Familiarise yourself with the latest Jaguar Land Rover technologies and services. Being knowledgeable about their specific systems will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service skills during any discussions. Since delighting customers is a key part of the job, sharing examples of how you've successfully managed customer expectations in the past can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your problem-solving abilities. Think of specific instances where you've diagnosed and resolved complex vehicle issues, as this will demonstrate your technical expertise and self-starter attitude that the role requires.
✨Tip Number 4
Be ready to talk about your flexibility with shift patterns. Since the role involves working evenings, weekends, and bank holidays, showing your willingness to adapt your schedule can make you a more attractive candidate.
We think you need these skills to ace Vehicle Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in vehicle maintenance and repair. Emphasise your NVQ3 qualification and any specific training related to Jaguar Land Rover vehicles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention your problem-solving skills and ability to work independently, as these are key traits for the role.
Highlight Relevant Skills: In your application, clearly outline your technical expertise and diagnostic skills. Provide examples of how you've successfully resolved issues in the past, particularly in high-pressure situations.
Prepare for the Interview: Once your application is submitted, prepare for the online interview by reviewing common interview questions for vehicle technicians. Be ready to discuss your experience with advanced vehicle technology and how you manage customer expectations.
How to prepare for a job interview at The AA
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Highlight specific experiences where you successfully diagnosed and fixed complex issues, especially with advanced technology, as this is crucial for the role.
✨Demonstrate Customer Service Skills
Since delighting customers is key, be ready to share examples of how you've managed customer expectations in the past. Discuss how you ensure a best-in-class service and how you handle difficult situations with clients.
✨Emphasise Independence and Initiative
The role requires a self-starter who can work independently. Prepare to talk about instances where you took ownership of a task from start to finish, including booking parts and following up on repairs.
✨Understand the Company Culture
Research both The AA and Jaguar Land Rover to understand their values and culture. Be ready to discuss how your personal values align with theirs, particularly regarding diversity and inclusion, as they value a diverse workforce.
