UX/UI Designer

Location: Cardiff (hybrid working 2 office days per week)

Employment Type: Fixed Term Contract – 14 months

If you thought The AA was solely about roadside assistance, it's time to broaden your horizons. For more than a century, we've been pioneers in the motoring world, evolving and adapting to meet the needs of the day. As the nation's premier motoring organisation, we're proud to offer a suite of top-notch products and services to millions, extending far beyond roadside help to include home and motor insurance, as well as cutting-edge driving technologies. Our growth, diversification, and modernisation efforts are in full swing, and as an UX/UI Designer joining our team, you'll be a crucial contributor to our ongoing success and be part of an exhilarating journey in the world of motoring.

Are you passionate about creating seamless user experiences and eager to make a real impact? Within The AA’s Driving School, we’re looking for a talented UX/UI Designer to join our dynamic team in Cardiff. This is your chance to work in collaboration with Product Managers and Engineers to design intuitive web products and apps that enhance customer engagement and streamline their journey.

What will I be doing?

• Design user-centric solutions from wireframes and prototypes to polished user interfaces.
• Set a vision for the user experience and bring it to life through research and prototyping.
• Work autonomously, taking ownership of your work with a keen eye for detail.
• Rapidly produce and iterate on concepts, knowing when to apply high fidelity and when to keep it low.
• Play an active role in ensuring the quality of designs developed.
• Make strategic design decisions that align with our features and user needs.
• Embrace a user-centred design approach, testing and iterating your designs.
• Collaborate effectively with team members and stakeholders to develop new products and enhance our brand.

What do I need?

• Proven experience in UX and UI design within dynamic environments, showcasing strong skills in research and discovery processes.
• Skilled in visual and interaction design, with proficiency in prototyping tools, especially Figma.
• Familiarity with other tools such as Sketch, Invision, and Framer is beneficial.
• Knowledgeable in conducting usability testing, A/B testing, and applying various testing methodologies.
• An individual with a growth mindset, excelling in a lean, Agile framework.
• A team-oriented professional, dedicated to addressing user issues through outstanding design solutions.
• An inventive contributor, eager to suggest new ideas for features and enhancements.

Additional Information

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA, you will join and learn within a team that’s as driven as they are supportive and have access to a range of benefits including:

• Free AA breakdown membership from day one, 50% discount for family and friends in the first year plus discounts on other AA products.
• 25 days annual leave plus bank holidays + the option to buy additional annual leave.
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
• Pension scheme available up to 7% contribution.
• Diverse learning and development opportunities to support you to progress in your career.
• Access to employee inclusivity networks.
• Dental and Critical Illness Insurance cover accessible for all AA colleagues.

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.