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- Tasks: Provide top-notch roadside support for Volkswagen vehicles and ensure customer satisfaction.
- Company: Join The AA, a leader in motoring services, representing iconic brands.
- Benefits: Enjoy a competitive salary, flexible hours, and comprehensive training with great perks.
- Why this job: Be part of a prestigious team, using cutting-edge tech while making a real impact.
- Qualifications: NVQ Level 3 in Vehicle Maintenance & Repair and a full UK driving licence required.
- Other info: Start and end your day at home with a fully equipped VWG van.
VWG Dedicated Technician – Central London
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
Volkswagen Dedicated Technician – Drive Prestige, Deliver Excellence
Be Better – Be part of not one, but two iconic brands. Step into a role that blends cutting-edge technology with customer-first service. As a Volkswagen Dedicated Technician with The AA, you’ll represent two of the most respected names in motoring. This is more than a technician role—it\’s your chance to deliver a high-calibre experience that keeps customers moving with confidence.
What You’ll Do
* Deliver prestige roadside support for Volkswagen vehicles, using manufacturer-specific tools and diagnostics
* Take complete ownership of the customer experience, from arrival to completion of the repair
* Combine technical skill with excellent communication to ensure customer satisfaction every time
* Handle a mix of warranty work, roadside diagnostics, and advanced repairs
* Start and end your day at home with a fully equipped VWG van, tools, and uniform
* Work 40 hours/week – currently with a 7am–8pm shift range, with flexible standby hours to suit your life
Who You Are
* NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair
* Confident, independent, and customer focused
* Holds a full UK Cat B licence (max 6 points)
What You’ll Get
* A competitive base salary of £37,155, with realistic OTE of £50,000+, designed to reward dedication and skill in a high-performing team
* Industry-leading VWG & AA training
* 23 days holiday + bank hols (rises with service)
* Van, fuel, uniform, boots – and breakdown cover from Day 1
* Up to 7% pension, life assurance, 24/7 GP & EAP support
Ready for Anything? Be part of something iconic. Apply today and take the wheel of your future.
Closing date: 31 August 2025
Specialist Roadside Mechanic employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Roadside Mechanic
✨Tip Number 1
Familiarise yourself with Volkswagen's latest technology and diagnostic tools. Being knowledgeable about their specific systems will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Prepare to showcase your customer service skills. Since this role emphasises delivering a high-calibre experience, think of examples from your past work where you went above and beyond for customers.
✨Tip Number 3
Network with current or former employees of The AA or Volkswagen. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 4
Be ready to discuss your experience with warranty work and advanced repairs. Highlighting your technical expertise in these areas will demonstrate that you are well-suited for the responsibilities of the role.
We think you need these skills to ace Specialist Roadside Mechanic
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the responsibilities and requirements of the Specialist Roadside Mechanic position to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair. Include specific examples of your experience with roadside diagnostics and customer service to demonstrate your suitability for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering excellent customer service. Mention your ability to work independently and your confidence in handling repairs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at The AA
✨Showcase Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Highlight any specific experience with Volkswagen vehicles or similar brands, and be ready to demonstrate your knowledge of manufacturer-specific tools and diagnostics.
✨Emphasise Customer Service
Since this role involves direct customer interaction, it's crucial to showcase your customer service skills. Share examples of how you've successfully handled customer queries or complaints in the past, demonstrating your ability to ensure customer satisfaction.
✨Demonstrate Independence and Confidence
The job requires a confident and independent approach. Prepare to discuss situations where you took initiative or worked autonomously, as this will show that you're capable of handling the responsibilities of the role without constant supervision.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training provided, the team dynamics, or the types of vehicles you'll be working on. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
