At a Glance
- Tasks: Lead AI projects that drive growth and enhance customer experiences.
- Company: Join the AA, a leading motoring organisation with a rich history.
- Benefits: Enjoy competitive pay, annual bonus, private medical insurance, and 25 days leave.
- Other info: Hybrid working model with diverse learning opportunities and a commitment to inclusivity.
- Why this job: Shape the future of AI in a dynamic environment with real impact.
- Qualifications: Experience in product ownership and strong stakeholder management skills required.
The predicted salary is between 60000 - 75000 £ per year.
Company Information
Location: London (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical Insurance
Think the AA is just about roadside assistance? Think again. For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us means you'll play a crucial role in our success and be part of this exciting motoring journey.
This is the job
At the AA, we’re building AI capabilities that create meaningful impact for our customers, colleagues and commercial performance. As part of our AI Centre of Excellence, this role offers the opportunity to shape and scale AI solutions across key commercial growth areas including pricing, acquisition, marketing and customer engagement. You’ll work at the centre of our AI mission, partnering with senior leaders and commercial teams to identify high value opportunities and turn them into measurable business outcomes. This is a highly visible role with significant autonomy, combining strategic influence with hands on delivery to help accelerate AI adoption across the organisation.
What will I be doing?
- Partner with senior stakeholders across commercial and customer focused functions to shape and prioritise AI opportunities that drive growth and customer value
- Lead discovery activity to define user problems, identify opportunities and develop AI use cases with clear measurable outcomes
- Own and manage a prioritised AI portfolio and roadmap, balancing impact, feasibility, speed to value and risk
- Translate ideas into actionable plans, working with specialist teams to move solutions from concept through to adoption
- Support the delivery of lightweight AI and automation solutions using configurable and low code tools where appropriate
- Drive adoption and value realisation through effective stakeholder engagement, training, measurement and continuous improvement
What do I need?
- Proven experience in Product Ownership, Product Management, Business Analysis or Transformation roles, delivering measurable business outcomes
- Experience partnering with commercial, marketing, growth or customer focused teams to deliver digital, AI or automation solutions that improve acquisition, conversion, pricing effectiveness or customer engagement
- Excellent stakeholder management and facilitation skills, with the ability to influence senior leaders and translate complex concepts into clear, compelling narratives
- Strong understanding of AI and Generative AI capabilities, with the ability to translate business challenges into practical solutions
- Comfortable operating in ambiguity, coordinating across multiple teams and maintaining momentum from discovery through to delivery
- Strong communication and analytical skills, with the ability to use data and insights to support prioritisation, decision making and continuous iteration
Additional information
Benefits
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
Equal Opportunity
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
Senior AI Product Owner (Commercial Domain Lead) employer: The AA
The AA is an exceptional employer, offering a dynamic work environment in London with hybrid working options that promote work-life balance. As a Senior AI Product Owner, you'll benefit from a comprehensive package including an annual bonus, private medical insurance, and diverse learning opportunities to foster your career growth. Join a forward-thinking organisation that values diversity and empowers its employees to make a meaningful impact in the evolving world of motoring services.
