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- Tasks: Help stranded drivers by diagnosing and fixing vehicle issues on the spot.
- Company: Join the AA, the UK's largest motoring organisation, dedicated to keeping drivers safe.
- Benefits: Enjoy flexible hours, a company van, free breakdown cover, and up to 7% pension contribution.
- Why this job: Be a superhero for drivers, making a real difference in their day-to-day lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Diversity is valued; apply with or without a CV!
The predicted salary is between 36000 - 60000 £ per year.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development.
Top performers can earn upwards of OTE £60,000! Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job. More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Roadside Rescue Mechanic - York employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic - York
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during the interview, showcasing how you can contribute to their goal of providing excellent roadside assistance.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. The role requires a strong ability to fix issues on the spot, so demonstrating your expertise will set you apart.
✨Tip Number 3
Highlight your customer service experience. As a Roadside Rescue Mechanic, you'll be the face of the AA, so showing that you can communicate effectively and reassure customers in stressful situations is crucial.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work. Since the job may require evenings, weekends, and bank holidays, demonstrating your willingness to adapt your schedule will show that you're committed to the role.
We think you need these skills to ace Roadside Rescue Mechanic - York
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Rescue Mechanic. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the qualifications and experiences mentioned in the job description. Emphasise your NVQ3 in Vehicle Maintenance and Repair and any relevant technical expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the AA. Mention specific examples of how you've solved problems or provided excellent customer service in previous roles.
Prepare for the Interview: Once your application is submitted, prepare for the online interview assessment by reviewing common interview questions related to vehicle maintenance and customer service. Be ready to discuss your problem-solving skills and how you handle challenging situations.
How to prepare for a job interview at The AA
✨Showcase Your Technical Skills
As a Roadside Rescue Mechanic, your technical expertise is crucial. Be prepared to discuss specific examples of how you've diagnosed and solved vehicle issues in the past. Highlight any relevant qualifications, like your NVQ3 in Vehicle Maintenance and Repair, to demonstrate your capability.
✨Emphasise Communication Skills
Since you'll be interacting with customers regularly, it's important to show that you can communicate complex information clearly. Prepare to explain how you've helped customers understand their vehicle problems and the solutions you've provided, ensuring they feel safe and informed.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and effective problem-solving. Think of scenarios where you've had to troubleshoot on the spot. Share these experiences during the interview to illustrate your ability to remain calm under pressure and find solutions efficiently.
✨Be Ready for Shift Work Discussion
This position involves working shifts, including evenings and weekends. Be honest about your availability and express your willingness to adapt to the required schedule. This shows your commitment to the role and understanding of the job's demands.
