At a Glance
- Tasks: As a Roadside Rescue Mechanic, you'll diagnose and fix vehicles on the spot, helping drivers get back on the road.
- Company: Join the AA, the UK's largest motoring organisation, dedicated to keeping drivers safe and supported.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a supportive work environment.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
- Why this job: Be a superhero for drivers, making a real difference while developing your skills in a dynamic role.
- Qualifications: You need NVQ3 in Vehicle Maintenance, a full driving licence, and a passion for problem-solving.
The predicted salary is between 36000 - 60000 € per year.
Salary: £38,270
Total OTE: Up to £60,000 based on top performers
Shifts: As a patrol you will work on average a 40 hour week with a variety of shift pattern options available, you have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology we’ll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Benefits
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
Roadside Rescue Mechanic - Telford employer: The AA
The AA is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. As a Roadside Rescue Mechanic in Telford, you'll enjoy a competitive salary package, flexible working hours, and comprehensive benefits including free breakdown cover and a generous pension contribution. With a commitment to diversity and inclusion, The AA empowers you to thrive in your role while making a meaningful impact on the lives of our members.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Rescue Mechanic - Telford
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. The role requires quick thinking and technical expertise, so demonstrating your experience will set you apart.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Be ready to discuss your flexibility regarding shifts and working conditions. The AA values adaptability, so showing that you're open to various schedules will demonstrate your commitment to the role.
We think you need these skills to ace Roadside Rescue Mechanic - Telford
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Roadside Rescue Mechanic. Familiarise yourself with the skills required, such as diagnostics and problem-solving, to tailor your application accordingly.
Highlight Relevant Experience:In your application, emphasise any previous experience in vehicle maintenance and repair. Mention your NVQ3 qualification or equivalent, and provide specific examples of how you've successfully resolved issues in the past.
Showcase Your Communication Skills:Since the role involves interacting with customers, highlight your communication skills. Provide examples of how you've effectively communicated technical information to non-experts, ensuring they feel safe and informed.
Tailor Your Application:Make sure to customise your application for The AA. Use keywords from the job description and demonstrate your enthusiasm for the company and its values, particularly around customer service and teamwork.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
As a Roadside Rescue Mechanic, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with vehicle maintenance and repair, and share specific examples of how you've solved problems in the past.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical issues in simple terms, as you'll need to reassure customers about their vehicle's situation. Think of scenarios where you successfully communicated with customers and how it made a difference.
✨Emphasise Your Independence and Teamwork
This job requires both self-starter qualities and the ability to work well in a team. Prepare to discuss how you've balanced working independently while also collaborating with others, especially in high-pressure situations.
✨Demonstrate Your Customer Service Skills
Remember, you'll be the friendly face of the AA. Share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to remain calm and supportive, even in challenging circumstances.
