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- Tasks: Help stranded drivers by diagnosing and fixing vehicle issues on the spot.
- Company: Join the AA, the UK's largest motoring organisation, known for its reliability and support.
- Benefits: Enjoy flexible hours, a company van, uniform, 23 days holiday, and a generous pension scheme.
- Why this job: Be a superhero for drivers, making a real difference in their day-to-day lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Diversity is valued here; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. In return, we’ll go the extra mile for you, with training, support and opportunities for development. Top performers can earn upwards of OTE £60,000!
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion.
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
- Bring your best self and we provide the rest, including: Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job. More importantly, you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing? You’ll be:
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Roadside Rescue Mechanic - Portishead employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic - Portishead
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what makes us tick will help you align your answers during the interview, showcasing how you can embody our commitment to customer service and support.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. This role requires quick thinking and technical expertise, so demonstrating your experience will set you apart.
✨Tip Number 3
Showcase your ability to work independently as well as part of a team. Be ready to share instances where you've successfully collaborated with others or taken initiative on your own, as this balance is crucial for the role.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company culture. Asking about training opportunities or how the team supports each other can demonstrate your eagerness to grow and contribute positively to our environment.
We think you need these skills to ace Roadside Rescue Mechanic - Portishead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Roadside Rescue Mechanic position. Tailor your application to highlight how your skills and experiences align with what the AA is looking for.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include any relevant experience that showcases your technical expertise and problem-solving abilities, as these are crucial for the role.
Showcase Your Customer Service Skills: Since you'll be the friendly face of the AA, it's important to demonstrate your communication skills and ability to delight customers. Provide examples of how you've successfully interacted with clients or resolved issues in previous roles.
Be Clear and Concise: When filling out the application form, whether you include a CV or not, ensure that your information is clear and concise. List your most recent experience and qualifications in a straightforward manner to make it easy for the hiring team to assess your suitability.
How to prepare for a job interview at The AA
✨Show Your Diagnostic Skills
Be prepared to discuss your experience with vehicle diagnostics. Share specific examples of how you've successfully identified and solved problems in the past, as this role heavily relies on your technical expertise.
✨Demonstrate Customer Communication
Since you'll be the friendly face of the AA, it's crucial to show that you can communicate effectively with customers. Practice explaining complex technical issues in simple terms, ensuring they feel understood and reassured.
✨Highlight Your Independence and Teamwork
This job requires a balance of working independently and as part of a team. Be ready to share examples of when you've thrived in both situations, showcasing your self-starter attitude and collaborative spirit.
✨Emphasise Flexibility and Adaptability
The role involves working shifts and being available in various weather conditions. Discuss your willingness to adapt to different schedules and environments, demonstrating that you're ready for anything that comes your way.
