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- Tasks: As a Roadside Rescue Mechanic, you'll help drivers get back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation, known for its friendly service.
- Benefits: Enjoy a competitive salary, flexible hours, and perks like free breakdown cover and a company pension.
- Why this job: Be a superhero for drivers, solving problems and making their day better in any weather.
- Qualifications: You need NVQ3 in Vehicle Maintenance and a full driving licence with 6 points or less.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 30000 - 42000 £ per year.
The AA Cambridge, England, United Kingdom
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The AA Cambridge, England, United Kingdom
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Join to apply for the Roadside Rescue Mechanic – Newmarket role at The AA
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Push for better, join the AA.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. I n return, we’ll go the extra mile for you, with training, support and opportunities for development.
Company Description/ Business Unit
Push for better, join the AA.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. I n return, we’ll go the extra mile for you, with training, support and opportunities for development.
Take a look at all things The AA at our You Tube channel: The AA – YouTube
Base Salary: £37,15 2 plus £3, 598 l ocation allowance*
T he base salary is achieved on a working week on average of 40 hours.
Top performers can earn upwards of OTE £60,000! This is the job
- Eligibility for Location allowance is based on your home postcode
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
You’ll Be
- A communicator: You are our master of diagnostics and fundamental in delighting your customers! You\’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll Need
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with 6 points or less
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you – AA Careers (theaacareers.co.uk)
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Motor Vehicle Manufacturing, Financial Services, and Insurance
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Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic - Newmarket
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing how you can contribute to their goal of getting members back on the road safely.
✨Tip Number 2
Brush up on your diagnostic skills and be prepared to discuss specific examples of how you've solved problems in the past. The role requires a strong ability to fix issues on the spot, so demonstrating your technical expertise will set you apart.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work. Since the role involves working evenings, weekends, and bank holidays, showing that you're adaptable will demonstrate your commitment to the job.
We think you need these skills to ace Roadside Rescue Mechanic - Newmarket
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle maintenance and repair. Include your NVQ3 qualification and any specific skills that relate to roadside assistance.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving abilities and customer service skills. Mention your passion for helping others and how you can be the friendly face of The AA.
Highlight Relevant Experience: If you have previous experience in a similar role, make sure to detail it. Discuss specific situations where you successfully diagnosed and repaired vehicles under pressure.
Prepare for Online Assessment: After submitting your application, be ready for an online interview assessment. Brush up on your technical knowledge and think about how you would communicate with customers in various scenarios.
How to prepare for a job interview at The AA
✨Show Your Technical Expertise
As a Roadside Rescue Mechanic, you'll need to demonstrate your technical skills. Be prepared to discuss your experience with vehicle maintenance and repair, and share specific examples of how you've solved problems in the past.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical issues in simple terms, as you'll need to reassure customers about their vehicle's situation. Think of ways to convey your knowledge without overwhelming them.
✨Emphasise Your Problem-Solving Skills
Highlight your ability to think on your feet and tackle unexpected challenges. Prepare examples of situations where you successfully diagnosed and fixed issues under pressure, showcasing your resourcefulness and quick thinking.
✨Demonstrate Your Customer Service Mindset
The AA values customer satisfaction highly. Be ready to discuss how you prioritise customer needs and ensure they feel supported during stressful situations. Share any experiences where you went above and beyond for a customer.
