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- Tasks: Help stranded drivers by diagnosing and fixing vehicle issues on the roadside.
- Company: Join The AA, a trusted name in roadside assistance with a commitment to safety.
- Benefits: Enjoy a competitive salary, flexible hours, and comprehensive training with great perks.
- Why this job: Make a real impact by helping others while developing your skills in a supportive environment.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair or equivalent; valid driving licence required.
- Other info: Apply with or without a CV; we value diverse experiences!
The predicted salary is between 30000 - 42000 £ per year.
As our Roadside Rescue Mechanic, you’ll go the extra mile for our members. We are committed to getting everyone back on the road safely, and in return, we offer training, support, and opportunities for development.
Salary and Benefits
- Base Salary: £37,152 plus £3,598 location allowance*
- Top performers can earn upwards of OTE £60,000!
- Eligibility for location allowance depends on your home postcode.
- Start and finish on your driveway (paid from the moment you get in your van to the moment you get home).
- Choose your standby hours annually to suit your lifestyle.
- We provide Van, full Uniform, Boots, and the best available equipment.
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry-leading training and a renowned brand.
- Employee Assistance Programme and 24/7 remote GP service for you and your family.
Role Responsibilities
- Be a communicator: Diagnose issues and clearly explain to customers to ensure they feel safe and informed.
- Be a self-starter: Work independently and as part of a team, driving to various locations in all weather conditions.
- Be a fixer/problem solver: Use your technical skills to resolve a variety of vehicle issues on the roadside or recover vehicles to garages.
Requirements
- NVQ3 in Vehicle Maintenance and Repair or equivalent with appropriate experience.
- Full category B driving licence with 6 points or less.
- Willingness to work shifts, including evenings, weekends, and bank holidays.
We support your career growth through various development programmes, fostering an inclusive environment that values diversity. You can apply with or without a CV. If applying without a CV, list your recent experience and qualifications on the application form. We conduct pre-employment checks including references, credit, and criminal record checks. Ready for anything? Apply today!
Roadside Rescue Mechanic - Hitchin employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic - Hitchin
✨Tip Number 1
Familiarise yourself with The AA's values and mission. Understanding their commitment to customer service and safety will help you align your responses during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Brush up on your technical skills related to vehicle maintenance and repair. Being able to demonstrate your problem-solving abilities and knowledge of common roadside issues can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of The AA. They can provide valuable insights into the company culture and what it takes to succeed in the Roadside Rescue Mechanic role, which can be beneficial during your application process.
✨Tip Number 4
Prepare for situational questions that may arise during interviews. Think about past experiences where you've had to diagnose and resolve vehicle issues under pressure, as this will showcase your ability to perform in real-world scenarios.
We think you need these skills to ace Roadside Rescue Mechanic - Hitchin
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Roadside Rescue Mechanic position. Tailor your application to highlight how your skills and experience align with what The AA is looking for.
Highlight Relevant Experience: If you have an NVQ3 in Vehicle Maintenance and Repair or equivalent experience, make sure to emphasise this in your application. Include specific examples of your technical skills and problem-solving abilities that relate to roadside assistance.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and your commitment to customer service. Mention your willingness to work shifts and your ability to work independently as well as part of a team.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in vehicle maintenance and repair. Bring examples of past experiences where you successfully diagnosed and fixed vehicle issues, as this will demonstrate your problem-solving abilities.
✨Communicate Clearly
As a Roadside Rescue Mechanic, communication is key. Practice explaining complex technical issues in simple terms, as you'll need to reassure customers about their vehicle problems. This will show that you can connect with clients effectively.
✨Demonstrate Independence and Teamwork
Highlight your ability to work both independently and as part of a team. Share examples of how you've successfully managed tasks on your own while also collaborating with colleagues when necessary, especially in challenging situations.
✨Be Ready for Shift Work
Since the role requires flexibility with shifts, be honest about your availability and willingness to work evenings, weekends, and bank holidays. This shows your commitment to the job and readiness to meet the company's needs.
