At a Glance
- Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
- Company: Join The AA, a well-loved and recognised brand in customer service.
- Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
- Why this job: Be part of a supportive team with great training and a culture that values inclusivity.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Flexible standby hours to fit your lifestyle and opportunities for personal development.
The predicted salary is between 43200 - 57600 £ per year.
As one of our Roadside Rescue Mechanics you’ll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you’ll be more than a brilliant mechanic – you’ll be a genuine people person and ready to make a positive impact with everyone you meet.
What you’ll be doing:
- Your working day: You’re paid from the minute you get in your van to the moment you get home.
- Work/Life balance: Choose the standby hours to suit your lifestyle.
- Equipment: You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
- Your team: You’ll join a tight-knit, supportive team and enjoy great development and training opportunities.
- Our company: The AA is loved and recognised by all our customers.
What you’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or less.
- You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
- You’ll be ready to work both independently and as part of a team, driving to different locations in all weathers.
- A superb communicator, you’ll be skilled at explaining things to our customers so they’re reassured and know what’s going on.
What’s in it for me?
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry leading training.
- Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
- A welcoming, inclusive culture that will help you thrive.
When you’re with The AA, you’re Always Ahead. Interested? Apply today.
Roadside Rescue Mechanic employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used by roadside rescue mechanics. Knowing how to use these tools effectively can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. Since this role requires you to interact with customers regularly, being able to demonstrate your ability to communicate clearly and reassure them in stressful situations will be crucial.
✨Tip Number 3
Network with current or former roadside rescue mechanics if possible. They can provide insights into the day-to-day responsibilities and challenges of the job, which can help you tailor your approach during the application process.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role involves shifts, showing that you are adaptable and willing to work evenings, weekends, and bank holidays can make you a more attractive candidate.
We think you need these skills to ace Roadside Rescue Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include relevant experience that showcases your mechanical skills and customer service abilities.
Craft a Strong Cover Letter: Write a cover letter that emphasises your people skills and ability to communicate effectively with customers. Mention your willingness to work shifts and your adaptability to different weather conditions.
Showcase Your Team Spirit: In your application, highlight any previous experiences where you worked as part of a team. The AA values a supportive team environment, so demonstrating your collaborative skills will be beneficial.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a mechanic role.
How to prepare for a job interview at The AA
✨Show Your People Skills
As a Roadside Rescue Mechanic, you'll need to be a genuine people person. During the interview, highlight your communication skills and any previous experiences where you've successfully interacted with customers or clients.
✨Demonstrate Your Technical Expertise
Make sure to discuss your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Be prepared to talk about specific repairs or situations you've handled in the past that showcase your mechanical skills.
✨Emphasise Flexibility and Teamwork
The role requires working shifts and being part of a supportive team. Share examples of how you've adapted to different working hours and collaborated effectively with colleagues in previous jobs.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various roadside situations. Think of scenarios where you had to reassure a customer or solve a problem under pressure, and be ready to explain your thought process.