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- Tasks: Help customers with roadside assistance, providing friendly support and mechanical expertise.
- Company: Join The AA, a well-loved and recognised brand in customer service.
- Benefits: Enjoy free breakdown cover, 23 days holiday, and a strong pension contribution.
- Why this job: Be part of a supportive team with great training and a positive impact on people's lives.
- Qualifications: NVQ3 in Vehicle Maintenance and Repair, full driving licence, and excellent communication skills required.
- Other info: Flexible standby hours to fit your lifestyle and a welcoming, inclusive culture.
The predicted salary is between 43200 - 57600 £ per year.
As one of our Roadside Rescue Mechanics you’ll be there for our customers, come rain or shine. Always ready to provide friendly help and reassurance, you’ll be more than a brilliant mechanic – you’ll be a genuine people person and ready to make a positive impact with everyone you meet.
What you’ll be doing:
- You’re paid from the minute you get in your van to the moment you get home.
- Choose the standby hours to suit your lifestyle.
- You bring your skills and expertise and we provide the rest, from a van and the very best tools to your uniform and boots.
- You’ll join a tight-knit, supportive team and enjoy great development and training opportunities.
What you’ll need:
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- A full category B driving licence, with 6 points or less.
- You should be happy to work shifts, which could include evenings, weekends and Bank Holidays.
- You’ll be ready to work both independently and as part of a team, driving to different locations in all weathers.
- A superb communicator, you’ll be skilled at explaining things to our customers so they’re reassured and know what’s going on.
What’s in it for me?
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry leading training.
- Dedicated employee assistance programme and a 24/7 remote GP service for you and your family.
- A welcoming, inclusive culture that will help you thrive.
When you’re with The AA, you’re Always Ahead. Interested? Apply today.
Roadside Rescue Mechanic employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Rescue Mechanic
✨Tip Number 1
Familiarise yourself with the specific tools and equipment used by roadside rescue mechanics. Knowing how to use these tools effectively can give you an edge during interviews, as it shows your readiness to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills. As a Roadside Rescue Mechanic, you'll be interacting with customers regularly, so being able to communicate clearly and reassuringly is crucial. Practice explaining technical issues in simple terms.
✨Tip Number 3
Network with current or former employees of The AA. They can provide insights into the company culture and what they look for in candidates, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with working independently and as part of a team. Think of examples from your past roles that demonstrate your ability to adapt to different situations, especially in challenging weather conditions.
We think you need these skills to ace Roadside Rescue Mechanic
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Roadside Rescue Mechanic position. Tailor your application to highlight how your skills and experience align with what the company is looking for.
Highlight Relevant Experience: Make sure to emphasise your NVQ3 in Vehicle Maintenance and Repair or equivalent qualifications. Include specific examples of your previous work experience that demonstrate your mechanical skills and customer service abilities.
Showcase Communication Skills: Since the role requires excellent communication skills, provide examples in your application of how you've effectively communicated with customers in the past. This could include explaining technical issues in a way that is easy for them to understand.
Personalise Your Application: Add a personal touch to your application by expressing your enthusiasm for the role and the company. Mention why you want to work for The AA specifically and how you can contribute to their mission of providing excellent customer service.
How to prepare for a job interview at The AA
✨Show Your People Skills
As a Roadside Rescue Mechanic, you'll need to be a genuine people person. During the interview, highlight your communication skills and provide examples of how you've reassured customers in the past. This will demonstrate that you can connect with people and make a positive impact.
✨Demonstrate Your Technical Expertise
Make sure to discuss your qualifications, such as your NVQ3 in Vehicle Maintenance and Repair. Be prepared to talk about specific experiences where you've successfully diagnosed and repaired vehicles, showcasing your technical knowledge and problem-solving abilities.
✨Emphasise Flexibility and Teamwork
The role requires working shifts and being part of a supportive team. Share examples of how you've adapted to different working hours or collaborated with colleagues in previous jobs. This will show that you're ready to embrace the demands of the position.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle various roadside situations. Think through potential scenarios and how you would approach them, focusing on both your mechanical skills and your ability to communicate effectively with customers in stressful situations.
