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- Tasks: Become a Roadside Assist Mechanic, helping customers with vehicle issues on the go.
- Company: Join the AA, a trusted brand known for excellent customer service and support.
- Benefits: Enjoy a competitive salary, free breakdown cover, and a supportive work environment.
- Why this job: Gain hands-on experience, learn from experts, and make a real difference in people's lives.
- Qualifications: NVQ 2 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Diversity is valued; apply with or without a CV and start your career journey today!
The predicted salary is between 22800 - 28550 £ per year.
Social network you want to login/join with:
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Client:
The AA
Location:
Nottingham, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
6bf5976ac756
Job Views:
8
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
Company description
Start your journey today; join the AA.
Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.
Take a look at all things The AA at our You Tube channel: The AA – YouTube
Our commitments :
Basic Salary £28,550
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
Your way with people really sets you apart and you understand not just what your customer wants, but how they feel – you’ll ask the right questions, explain your fix and love ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather.
What will I be doing?
You’ll be:
- A communicator: You\’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others. Whether that’s on the road or in a structured learning setting.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll need :
- NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional Information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you – AA Careers ()
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
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Roadside Assist Mechanic - Nottingham employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic - Nottingham
✨Tip Number 1
Familiarise yourself with the AA's values and customer service approach. Understanding their commitment to customer satisfaction will help you align your responses during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Brush up on your technical knowledge related to vehicle maintenance and repair. Be prepared to discuss specific scenarios where you've successfully solved problems or fixed vehicles, as this will demonstrate your expertise and readiness for the role.
✨Tip Number 3
Showcase your communication skills by preparing examples of how you've effectively interacted with customers in the past. Highlighting your ability to explain complex issues in simple terms will resonate well with the AA's focus on customer care.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to work shifts, including evenings and weekends. The AA values adaptability, so sharing your experiences in similar roles will demonstrate that you're a good fit for their team.
We think you need these skills to ace Roadside Assist Mechanic - Nottingham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Assist Mechanic. Familiarise yourself with the skills required, such as communication, problem-solving, and technical expertise.
Tailor Your CV: Highlight your relevant experience and qualifications, especially your NVQ 2 in Vehicle Maintenance and Repair or equivalent. Make sure to include any specific skills that align with the job description, such as customer service abilities and technical knowledge.
Craft a Strong Cover Letter: Use your cover letter to express your passion for the role and the company. Mention why you want to join the AA and how your background makes you a suitable candidate. Be sure to convey your enthusiasm for learning and development.
Follow Application Instructions: When applying, ensure you follow the instructions carefully. You can apply with or without a CV, so if you choose to apply without one, list your most recent experience and qualifications clearly on the application form.
How to prepare for a job interview at The AA
✨Show Your Communication Skills
As a Roadside Assist Mechanic, you'll need to communicate effectively with customers. During the interview, demonstrate your ability to explain technical issues in simple terms and show empathy towards customer concerns.
✨Highlight Your Problem-Solving Abilities
Be prepared to discuss specific examples of how you've solved problems in the past. This could include fixing vehicles under pressure or making quick decisions in challenging situations. Show that you thrive on being a solution provider.
✨Demonstrate Your Willingness to Learn
The AA values dedicated learners. Share instances where you've taken the initiative to learn new skills or improve your knowledge in vehicle maintenance. This shows your commitment to personal and professional growth.
✨Discuss Your Flexibility and Independence
Since the role involves working shifts and driving to various locations, express your comfort with flexible working hours and your ability to work independently. Highlight any previous experiences that showcase your self-starter attitude.
