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- Tasks: Become a Roadside Assist Mechanic, helping customers with vehicle issues on the go.
- Company: Join the AA, a trusted brand known for excellent customer service and support.
- Benefits: Enjoy flexible hours, a company van, uniform, free breakdown cover, and a generous pension scheme.
- Why this job: Gain hands-on experience, develop your skills, and make a real difference in people's lives.
- Qualifications: NVQ 2 in Vehicle Maintenance and Repair and a full driving licence required.
- Other info: Apply easily with or without a CV; we value diversity and inclusivity.
The predicted salary is between 26400 - 44000 £ per year.
Join our Roadside Assistant Mechanic development programme and we’ll fine-tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future. Top performers can earn upwards of OTE £44,000!
Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). Sign on locations also available for discussion. Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
Bring your best self and we provide the rest, including:
- Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry-leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job. Your way with people really sets you apart and you understand not just what your customer wants, but how they feel - you’ll ask the right questions, explain your fix, and ensure your customer can get on with their day. You’re ready for anything; you’ll be there for them, anytime, anywhere, and in any weather.
What will I be doing? You’ll be:
- A communicator: You’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of.
- A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol, you will take every opportunity to soak up knowledge and learn from others, whether on the road or in a structured learning setting.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether fixing the vehicle roadside or recovering it to a garage, you are the solution bringer and enable your customer to get on with their day.
What do I need? You’ll need:
- NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less. If you don’t also have category BE (towing), we’ll fund it for you.
- To be happy working shifts, which could include evenings, weekends, and Bank Holidays.
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA, we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best, and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV, then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.
Roadside Assist Mechanic - Liverpool employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic - Liverpool
✨Tip Number 1
Familiarise yourself with the latest roadside assistance technologies and tools. Being knowledgeable about the equipment you’ll be using can really impress during interviews and show your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves direct interaction with customers, demonstrating your ability to communicate effectively and empathetically can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of the company. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues, as this will demonstrate your readiness for the challenges of the job.
We think you need these skills to ace Roadside Assist Mechanic - Liverpool
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Roadside Assist Mechanic position. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the qualifications and experiences that are most relevant to the role. Emphasise your NVQ 2 in Vehicle Maintenance and Repair, and any other relevant certifications or experiences.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention your customer service skills, problem-solving abilities, and willingness to learn, as these are key attributes for this position.
Follow Application Instructions: Pay close attention to the application instructions provided. If applying without a CV, ensure you list your most recent experience and qualifications clearly on the application form to make it easy for the hiring team to assess your suitability.
How to prepare for a job interview at The AA
✨Show Your Communication Skills
As a Roadside Assist Mechanic, you'll need to communicate effectively with customers. During the interview, demonstrate your ability to explain technical issues in simple terms and show empathy towards customer concerns.
✨Highlight Your Problem-Solving Abilities
Be prepared to discuss specific examples of how you've solved problems in the past. This role requires quick thinking and technical expertise, so share stories that showcase your skills in fixing vehicles and providing solutions.
✨Demonstrate Your Willingness to Learn
The company values dedicated learners. Talk about your eagerness to absorb knowledge and improve your skills, whether through formal training or learning from colleagues on the job.
✨Emphasise Your Flexibility
Since the role involves working shifts, including evenings and weekends, make sure to express your willingness to adapt your schedule. Highlight any previous experience you have with flexible working hours.
