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- Tasks: Become a Roadside Assist Mechanic, helping customers with vehicle issues on the go.
- Company: Join The AA, a trusted brand known for its commitment to customer service and support.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a supportive work environment.
- Why this job: Gain hands-on experience, develop your skills, and make a real difference in people's lives.
- Qualifications: NVQ 2 in Vehicle Maintenance required; full driving licence essential.
- Other info: Diversity is valued here; apply with or without a CV!
The predicted salary is between 22000 - 41000 £ per year.
Join to apply for the Roadside Assist Mechanic – Hastings role at The AA
1 day ago Be among the first 25 applicants
Join to apply for the Roadside Assist Mechanic – Hastings role at The AA
Start your journey today; join the AA.
Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.
Company Description/ Business Unit
Start your journey today; join the AA.
Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully-fledged Roadside Rescue Mechanic with us in the future.
Take a look at all things The AA at our You Tube channel: The AA – YouTube
Base Salary: £29, 350 plus £ 1,125 loca tion allowance*
Top performers can earn upwards of OTE £44,000!This is the job
- Eligibility for Location allowance is based on your home postcode
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home). * Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover fromday one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
As a Roadside Patrol y our way with people really sets you apart and you understand not just what your customer wants, but how they feel – you’ll ask the right questions, explain your fix and love ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather.
What will I be doing?
You’ll Be
- A communicator: You\’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A dedicated learner: Whilst on your journey to becoming a fully-fledged patrol you will take every opportunity to soak up knowledge and learn from others. Whether that’s on the road or in a structured learning setting.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll Need
- NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential thatyou have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you – AA Careers (theaacareers.co.uk)
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Motor Vehicle Manufacturing, Financial Services, and Insurance
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Roadside Assist Mechanic - Hastings employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic - Hastings
✨Tip Number 1
Familiarise yourself with The AA's values and mission. Understanding what the company stands for will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Brush up on your technical skills related to vehicle maintenance and repair. Being able to discuss specific experiences or challenges you've faced in this area can set you apart from other candidates.
✨Tip Number 3
Prepare to demonstrate your customer service skills. As a Roadside Assist Mechanic, you'll be interacting with customers regularly, so think of examples where you've successfully resolved issues or provided excellent service.
✨Tip Number 4
Network with current or former employees of The AA if possible. They can provide valuable insights into the company culture and the role itself, which can help you tailor your approach during the application process.
We think you need these skills to ace Roadside Assist Mechanic - Hastings
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications, particularly your NVQ 2 in Vehicle Maintenance and Repair or equivalent. Emphasise any previous roles that involved problem-solving and customer interaction.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Roadside Assist Mechanic role. Mention your willingness to learn and adapt, as well as your commitment to providing excellent customer service.
Showcase Your Skills: When filling out the application form, be specific about your technical skills and experiences. Highlight instances where you successfully resolved issues on the road or provided exceptional service to customers.
Prepare for the Interview: If selected for an interview, prepare by reviewing common interview questions for mechanics and customer service roles. Be ready to discuss how you handle challenging situations and your approach to learning new skills.
How to prepare for a job interview at The AA
✨Show Your Technical Skills
As a Roadside Assist Mechanic, your technical expertise is crucial. Be prepared to discuss your experience with vehicle maintenance and repair, and provide specific examples of problems you've solved in the past.
✨Demonstrate Customer Service Skills
The AA values excellent customer service. During the interview, highlight your ability to communicate effectively with customers, ensuring they feel safe and understood while you address their vehicle issues.
✨Emphasise Your Willingness to Learn
Mention your eagerness to participate in the development programme and learn from others. Show that you're a dedicated learner who is open to gaining new skills and knowledge on the job.
✨Be Ready for Shift Work
Since the role involves working shifts, including evenings and weekends, express your flexibility and readiness to adapt to various working hours. This shows your commitment to the role and the company.
