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- Tasks: As a Recovery Driver, you'll assist customers in need, ensuring they get back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy competitive pay, flexible shifts, free breakdown cover, and a range of employee discounts.
- Why this job: Be a superhero for drivers, using your skills to solve problems and help people in need.
- Qualifications: Must have a full driving licence (C or CE) and a Driver CPC qualification; training provided.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds to apply.
The predicted salary is between 28000 - 36000 £ per year.
The AA Manchester, England, United Kingdom
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Join to apply for the Recovery Driver – West Manchester role at The AA
The AA Manchester, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Recovery Driver – West Manchester role at The AA
Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Company Description/ Business Unit Push for Better. Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our customers. Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again. Take a look at Recovery Driver roles we have here: Search & Apply – AA Careers (theaacareers.co.uk). On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence Salary: Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license Depot Postcode: M28 2LX
- Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service)
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology- training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for. Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
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Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - West Manchester
✨Tip Number 1
Familiarise yourself with the AA's values and customer service approach. As a Recovery Driver, you'll be the face of the company, so understanding how they prioritise customer care will help you align your responses during interviews.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or experiences you've had in loading vehicles or solving roadside issues can set you apart from other candidates.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and what it takes to succeed as a Recovery Driver, which can be invaluable during your interview.
✨Tip Number 4
Prepare for shift work discussions. Since the role involves working evenings, weekends, and holidays, being ready to express your flexibility and commitment to these hours will demonstrate your suitability for the position.
We think you need these skills to ace Recovery Driver - West Manchester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The AA is looking for in a Recovery Driver. Highlight your customer service skills, problem-solving abilities, and any relevant driving experience in your application.
Tailor Your CV: Make sure your CV reflects the specific requirements of the Recovery Driver position. Include your driving licences (C and CE), Driver CPC qualification, and any relevant experience that showcases your ability to work independently and as part of a team.
Craft a Strong Cover Letter: Write a cover letter that demonstrates your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, and express your commitment to providing excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are crucial for a role that involves customer interaction.
How to prepare for a job interview at The AA
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of the AA. Make sure to highlight your ability to communicate effectively and reassure customers in stressful situations. Share examples of how you've provided excellent customer service in the past.
✨Demonstrate Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've successfully resolved issues on the job, especially in challenging conditions. This will show your potential employer that you're ready for anything!
✨Familiarise Yourself with the Role Requirements
Make sure you understand the qualifications needed for the position, such as the driving licences and CPC qualification. Be ready to discuss how your experience aligns with these requirements and express your willingness to adapt to new technology.
✨Be Ready for Shift Work
Since the role involves working shifts, including evenings and weekends, be prepared to discuss your flexibility and availability. Show enthusiasm for the varied hours and how you can manage your time effectively around them.
