Recovery Driver - Stoke
Recovery Driver - Stoke

Recovery Driver - Stoke

Stoke-on-Trent Full-Time 30000 - 41000 £ / year (est.) No home office possible
The AA

At a Glance

  • Tasks: Be the friendly face of the AA, helping customers get back on the road safely.
  • Company: Join the UK's largest motoring organisation with a strong reputation.
  • Benefits: Competitive salary, guaranteed minimum earnings, and extensive employee benefits.
  • Why this job: Make a real difference in people's lives while enjoying a dynamic work environment.
  • Qualifications: Full driving licence (C or CE), Driver CPC qualification, and a passion for helping others.
  • Other info: Access to development programmes and a diverse, inclusive workplace.

The predicted salary is between 30000 - 41000 £ per year.

We are continually looking for skilled drivers to join The AA\’s recovery driver team

At the moment we do not currently have a vacancy in this specific area. If you are interested in pursuing a career with us, we encourage you to still apply via the link below and we will be in touch should a suitable opportunity arise in the future.

Feel like your current job’s going nowhere fast? Shift gears with The AA.

Salary

Guaranteed minimum c. £33,862 for CE (HGV 1) license, £30,490 for C (HGV 2) license

On Target Earnings

£41,000 for a CE licence, and £35,000 for a C licence

Shifts

Rolling roster, work 18 days out of every 28, with two full weekends off.

Standard Shift Duration

9 hours and 45 minutes, including a 45-minute break.

Flexibility Required

While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.

Depot Postcode

ST5 7RX

Eligibility

To be eligible for this role you must live within 25 miles or 1 hour travel from the depot.

As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.

What will I be doing?

  • Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
  • Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
  • Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
  • Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always “Push for Better.”

What do I need?

  • A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence — great! If not, don’t worry — we’ll support you in gaining it.
  • A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
  • Confidence using and adapting to new technology — we’ll provide the tools; you bring the curiosity.
  • Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.

Benefits

  • 23 days annual leave (increases with service) + holiday buying scheme
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more!

We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.

To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.

Ready for anything? Apply Today

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Recovery Driver - Stoke employer: The AA

The AA is an exceptional employer, offering a supportive work culture where employees are valued and empowered to grow. With competitive salaries, comprehensive benefits including free breakdown cover, generous holiday allowances, and industry-leading training, our Recovery Drivers enjoy a fulfilling career while making a real difference in customers' lives. Located in Stoke, you'll be part of a renowned brand that prioritises employee well-being and inclusivity, ensuring you feel at home while delivering outstanding service.
The AA

Contact Detail:

The AA Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Recovery Driver - Stoke

Tip Number 1

Get to know the company! Research the AA and understand their values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills. As a Recovery Driver, you'll need to be calm and reassuring with customers. Role-play common scenarios with a friend to boost your confidence and refine your approach.

Tip Number 3

Show off your problem-solving skills! Think of examples from your past experiences where you've successfully tackled challenges. This will demonstrate your ability to thrive in various situations, just like the job requires.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and ready to take the first step towards joining the AA family.

We think you need these skills to ace Recovery Driver - Stoke

Customer Communication
Problem-Solving Skills
Technical Skills
Driving Licence Category C (HGV 2)
Driving Licence Category CE (HGV 1)
Driver CPC Qualification
Digital Drivers/Tachograph Card
Adaptability to New Technology
Team Collaboration
Self-Starter
Ability to Work in All Weather Conditions
Flexibility in Shift Patterns

Some tips for your application 🫡

Show Your Personality: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for helping others and your love for driving.

Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the Recovery Driver role. Whether it’s customer service skills or technical know-how, we want to know how you can bring value to our team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your answers are easy to read and understand. This helps us get a quick grasp of your qualifications.

Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!

How to prepare for a job interview at The AA

Know Your Stuff

Make sure you brush up on your driving knowledge and the technical skills required for the Recovery Driver role. Familiarise yourself with the types of vehicles you'll be working with and any relevant regulations. This will show that you're serious about the job and ready to hit the ground running.

Show Off Your People Skills

As a Recovery Driver, you'll be the friendly face of the AA. Practice how you would communicate with customers in various situations. Think about how to reassure them during stressful moments and demonstrate your ability to stay calm and professional. A little role-play with a friend can help!

Flexibility is Key

Be prepared to discuss your availability and willingness to work shifts, including evenings and weekends. The AA values flexibility, so highlight any previous experience where you've adapted to changing schedules or worked independently in different environments.

Embrace Technology

Since the role involves using technology for tracking and loading vehicles, be ready to talk about your comfort level with tech. If you've used similar systems before, share those experiences. If not, express your eagerness to learn and adapt to new tools during training.

Recovery Driver - Stoke
The AA
Location: Stoke-on-Trent

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