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- Tasks: Be the friendly face of The AA, helping customers get back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation, known for its commitment to customer service.
- Benefits: Enjoy flexible shifts, full uniform, free breakdown cover, and a generous holiday allowance.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: Must have a full driving category C licence; CE licence is a plus but not essential.
- Other info: Access to development programmes and discounts on AA products and services.
The predicted salary is between 30000 - 42000 £ per year.
The AA Milton Keynes, England, United Kingdom
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Join to apply for the Recovery Driver – Milton Keynes role at The AA
The AA Milton Keynes, England, United Kingdom
13 hours ago Be among the first 25 applicants
Join to apply for the Recovery Driver – Milton Keynes role at The AA
Push for Better. Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Company Description/ Business Unit
Push for Better. Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our customers.
Anything can happen whilst driving, but it’s OK we are the AA! We get everyone back on the road safely and get their day moving again.
Take a look at Recovery Driver roles we have here: Search & Apply – AA Careers (theaacareers.co.uk)
On Target Earnings: £ 4 4 , 720 for CE, £ 39,065 for C license
Salary: Guaranteed minimum c. £3 7 ,4 60 for CE (HGV 1) license, £3 4 , 088 for C (HGV 2) license
- This includes a location allowance *
Depot Postcode: MK12 5QD
- Shifts: Rolling Rosta, working 18 out of 28 days with 2 weekends off. Standard Shifts are 9 hours 45 mins. (Inc. 45 min break) End of shift flexibility is required meaning you may work up to 12 hours in a shift inc. break
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- Equivalent of 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- Join a famous brand that our customers love, with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
You’ll be the friendly face of the UK’s largest motoring organisation. To our customers, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again by using your technical skills to load vehicles onto your truck and getting the vehicle and customer to a garage for repair, or wherever they need to be.
What will I be doing?
- A communicator: You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers.
- A fixer/problem solver: You’re someone who thrives in all situations! You will revel in utilising your expertise to solve a variety of issues.
What do I need?
- To be eligible for this role you must live within 25 miles OR 1 hours travel from the depot – postcode included in advert.
- A full driving category C driving licence (HGV 2). Ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we can help you with this.
- Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology- training will be provided.
- To be happy working shifts, which include evenings, nights, weekends and Bank Holidays.
Additional information
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us .
Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You’ll also have access to a range of benefits such as:
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment .
As part of the onboarding process, we complete several pre-employment checks including drug and Alcohol checks, work references, credit and criminal record checks.
Ready for anything? Apply Today
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Motor Vehicle Manufacturing, Financial Services, and Insurance
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Recovery Driver - Milton Keynes employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Milton Keynes
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what drives the company will help you align your responses during interviews, showcasing how you can contribute to their goal of providing excellent customer service.
✨Tip Number 2
Brush up on your technical skills related to vehicle recovery. Being able to discuss specific techniques or equipment used in roadside assistance can set you apart as a knowledgeable candidate who is ready to hit the ground running.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Be prepared to demonstrate your problem-solving abilities. Think of examples from your past experiences where you successfully resolved issues under pressure, as this role requires quick thinking and adaptability.
We think you need these skills to ace Recovery Driver - Milton Keynes
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Recovery Driver position. Tailor your application to highlight how your skills and experiences align with what The AA is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous driving experience, especially in recovery or roadside assistance roles. Mention specific situations where you demonstrated problem-solving skills and customer service.
Showcase Your Qualifications: Make sure to clearly list your driving qualifications, including your C and CE licences, as well as your Driver CPC qualification. If you have experience with digital tachographs, mention that too.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work for The AA and how you can contribute to their mission of providing excellent customer service on the road.
How to prepare for a job interview at The AA
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face of The AA. Make sure to highlight your customer service experience during the interview. Share examples of how you've reassured customers in stressful situations and how you maintain professionalism under pressure.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving skills. Prepare to discuss specific instances where you've successfully resolved issues on the job. This could involve technical challenges or customer concerns—show them you thrive in dynamic environments!
✨Familiarise Yourself with the Role Requirements
Understand the specifics of the Recovery Driver position, including the driving licences required and the nature of the shifts. Being knowledgeable about the job will show your genuine interest and help you answer questions more confidently.
✨Emphasise Teamwork and Independence
While the role involves working independently, you'll also be part of a team. Be ready to discuss how you balance both aspects. Share experiences where you've collaborated effectively with others while also taking initiative on your own.
