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- Tasks: Safely recover vehicles and support customers during breakdowns with empathy and technical skills.
- Company: Join The AA, a supportive and inclusive employer with a strong team culture.
- Benefits: Competitive salary, 23 days annual leave, free breakdown membership, and discounts on various products.
- Other info: Diverse learning opportunities and a dedicated support programme for your career growth.
- Why this job: Make a real difference in people's journeys while enjoying flexible night shifts.
- Qualifications: HGV license required; must live within 25 miles of the depot.
The predicted salary is between 37002 - 43175 £ per year.
Overview
This is the job. Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: Guaranteed minimum c. £37,002 for CE (HGV 1) license, £33,522 for C (HGV 2) license. This includes a location allowance. On Target Earnings: £43,175 for CE, £37,520 for C license.
Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard shift duration is 9 hours 45 minutes, including a 45-minute break. Flexibility required: you may be required to work up to 12 hours (including breaks) depending on operational needs. Depot postcode: G40 3JT. This is a night shifts only position. To be eligible for this role you must live within 25 miles or 1 hour travel from the depot.
Role description
As an HGV Recovery Driver, you’ll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you’ll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it’s transporting a vehicle to a garage or helping someone reach their destination, you’ll make a real difference in their day and their journey.
What will I be doing?
- Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
- Staying solution-focused and compliant with EU Regulations you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Benefits
- 23 days annual leave (increases with service) + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
- Plus, so much more!
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit, and criminal record screening.
Ready for anything? Apply Today
Recovery Driver - Glasgow Nights employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Glasgow Nights
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to recovery driving and customer service. Think about scenarios where you've demonstrated problem-solving skills or empathy, as these are key in this role.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at The AA. They can provide insider tips on the interview process and what it’s really like to work there, which can give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get your application in front of the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of the job.
We think you need these skills to ace Recovery Driver - Glasgow Nights
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Recovery Driver and helping our members during their tough times.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight any relevant experience you have with HGV driving or customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super quick and simple!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle recovery and HGV regulations. Being able to discuss specific scenarios where you've successfully handled breakdowns will show that you're not just a driver, but a problem-solver.
✨Show Your Empathy
As a Recovery Driver, you'll be dealing with stressed customers. Prepare to share examples of how you've provided reassurance and support in tough situations. This will highlight your ability to remain calm and confident under pressure.
✨Flexibility is Key
Since the role requires working varied shifts, be ready to discuss your availability and willingness to adapt. Mention any previous experience with shift work or how you manage your time effectively to meet operational needs.
✨Be Yourself
The AA values inclusivity and authenticity. Don’t hesitate to let your personality shine through during the interview. Share what makes you unique and how you can contribute to the team culture while being true to yourself.