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- Tasks: As a Recovery Driver, you'll assist stranded motorists and ensure their safety.
- Company: Join The AA, a trusted brand known for exceptional roadside assistance.
- Benefits: Enjoy unlimited overtime, free breakdown cover, and a generous holiday package.
- Why this job: Make a real difference in people's lives while enjoying industry-leading training and support.
- Qualifications: Must have a full driving category C licence; CE licence is a plus.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
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Recovery Driver – Chelmsford, Chelmsford
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Client:
The AA
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3c40a637562d
Job Views:
34
Posted:
24.07.2025
Expiry Date:
07.09.2025
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Job Description:
Company description
Fed up of chatting to parcels and looking for the Job Satisfaction you’re missing? Join The AA.
As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members journey and get their day moving again.
Take a look at all things Recovery here: Recovery Patrol – AA Careers ()
Our commitments :
Ready to keep the show on the road?
*This includes a location allowance*
Depot Postcode:
To be eligible for this role you must live within 25 miles and 1 hours travel from the depot
Shifts: 28 day rolling rota. Average shift length 9.75hrs with overtime available.
- Bring your best self and we provide the rest, including; full Uniform, Boots, and the best available equipment!
- Unlimited overtime available within driving hours regulations.
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
This is the job
When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer.
You’ll be the friendly face who helps them feel safe, understood and taken care of. Which might mean, as well as taking their vehicle to a garage for repair, you’ll travel with them to their destination.
What will I be doing?
- A communicator: You’re a rescuer who thrives in all situations! You\’re great with your customers, you’re the calming influence, reassuring and professional in all situations, ensuring your customer feels safe and that their needs are being taken care of.
- A self-starter: You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer/problem solver: You will revel in utilising your expertise to solve a variety of issues. When recovering the vehicle, you are the solution bringer who enables your customer to get on with their day
What do I need?
- A full driving category C driving licence (HGV 2) and ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you to get this. Alongside this, you’ll need a Driver CPC (certificate of professional competence) qualification, and a digital drivers/tachograph card.
- To be comfortable adapting to new technology
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional Information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you – AA Careers ()
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
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Recovery Driver - Chelmsford employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Chelmsford
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what the company stands for will help you align your responses during the interview, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your customer service skills. As a Recovery Driver, you'll be the face of the AA for many customers, so demonstrating your ability to handle stressful situations with a calm and reassuring demeanour will set you apart.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues, as this is key to the Recovery Driver role.
We think you need these skills to ace Recovery Driver - Chelmsford
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Familiarise yourself with the job description and think about how your skills and experiences align with what The AA is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and problem-solving. Emphasise any previous driving roles or experience in roadside assistance to make your application stand out.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and ability to work independently as well as part of a team. Mention your driving qualifications and express your enthusiasm for helping customers in challenging situations.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at The AA
✨Show Your Communication Skills
As a Recovery Driver, you'll need to be a great communicator. During the interview, demonstrate your ability to connect with people and reassure them in stressful situations. Share examples of how you've successfully communicated with customers or colleagues in the past.
✨Highlight Problem-Solving Abilities
The role requires you to be a fixer and problem solver. Prepare to discuss specific instances where you've resolved issues effectively, especially in challenging circumstances. This will show that you're capable of handling the unexpected on the job.
✨Emphasise Independence and Teamwork
You'll often work alone but also need to collaborate with others. Be ready to talk about your experiences working independently as well as part of a team. This balance is crucial for the role, so highlight your adaptability in both scenarios.
✨Familiarise Yourself with Technology
Since the job involves adapting to new technology, make sure to mention any relevant tech skills you have. Discuss your comfort level with using digital tools, as this will reassure the interviewer that you're ready to embrace the technological aspects of the role.
