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- Tasks: As a Recovery Driver, you'll assist stranded motorists and ensure their safety.
- Company: Join The AA, a trusted brand known for helping drivers in need.
- Benefits: Enjoy unlimited overtime, free breakdown cover, and a generous holiday package.
- Why this job: Be the hero on the road, making a real difference in people's lives every day.
- Qualifications: Must have a full driving category C licence; CE licence is a plus.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Fed up of chatting to parcels and looking for the job satisfaction you’re missing? Join The AA. As our Roadside Recovery Driver, you’ll go the extra mile for our members. You could be the first person to arrive on scene or be called upon to assist our mechanics when they need you. You’ll be there for the next stage in your members' journey and get their day moving again.
Our commitments:
- Depot Postcode: KT15 2QF
- To be eligible for this role, you must live within 25 miles and 1 hour's travel from the depot.
- Shifts: 28-day rolling rota. Average shift length 9.75 hours with overtime available.
- Unlimited overtime available within driving hours regulations.
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- A famous brand that our customers love with industry-leading training.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job:
When arriving at the roadside, you’ll need to be ready for anything. You might work alone, but as soon as you get out of your HGV recovery truck, you’ll partner with your customer. You’ll be the friendly face who helps them feel safe, understood, and taken care of. This might mean taking their vehicle to a garage for repair or travelling with them to their destination.
What will I be doing?
- A communicator: You’re a rescuer who thrives in all situations! You’re great with your customers, you’re the calming influence, reassuring and professional, ensuring your customer feels safe and their needs are being taken care of.
- A self-starter: You will be comfortable working independently and collaborating as part of a team, driving to different locations in all weather conditions.
- A fixer/problem solver: You will enjoy utilising your expertise to solve various issues. When recovering vehicles, you are the solution bringer, enabling your customer to continue their day.
What do I need?
- A full driving category C driving licence (HGV 2), and ideally you’ll hold the CE (HGV 1) licence too, although this isn’t essential as we will help you to get this.
- You’ll also need a Driver CPC (certificate of professional competence) qualification and a digital drivers/tachograph card.
- Comfort with adapting to new technology.
- Willingness to work shifts, including evenings, weekends, and Bank Holidays.
As a valued team member, you’ll have access to fully supported development programmes, designed to help you progress your career. Whether you want to grow in your current role or learn new skills, we will support your career growth.
At the AA, we value diversity and the unique perspectives it brings. We actively seek people from diverse backgrounds to join us in creating an inclusive environment where everyone can be themselves, feel empowered, and truly belong.
You can apply today by clicking the link below and filling out a short application form. Your application will be reviewed, and we will then arrange an online interview assessment. As part of onboarding, we complete pre-employment checks including work references, credit, and criminal record checks.
Recovery Driver - Addlestone employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Recovery Driver - Addlestone
✨Tip Number 1
Familiarise yourself with the AA's values and mission. Understanding what they stand for will help you align your responses during the interview, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Brush up on your customer service skills. As a Recovery Driver, you'll be the face of the AA for many customers, so demonstrating your ability to communicate effectively and provide reassurance in stressful situations will set you apart.
✨Tip Number 3
Prepare for situational questions that assess your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues or helped customers, as this will highlight your skills as a fixer.
✨Tip Number 4
Show your willingness to adapt to new technology. The role may involve using various tools and systems, so being open about your comfort level with tech can demonstrate your readiness to learn and grow within the position.
We think you need these skills to ace Recovery Driver - Addlestone
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Recovery Driver. Familiarise yourself with the job description and think about how your skills and experiences align with what The AA is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in customer service and problem-solving. Emphasise any previous driving roles and your qualifications, such as your HGV licence and Driver CPC.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to work independently. Mention specific examples of how you've successfully handled challenging situations in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail.
How to prepare for a job interview at The AA
✨Show Your Customer Service Skills
As a Recovery Driver, you'll be the friendly face for customers in distress. Highlight your experience in customer service during the interview, and share examples of how you've reassured and assisted clients in challenging situations.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and problem-solving skills. Prepare to discuss specific instances where you've successfully resolved issues on the job, especially in high-pressure environments.
✨Familiarise Yourself with the Role
Research the responsibilities of a Recovery Driver at The AA. Understanding the day-to-day tasks and challenges will help you answer questions more effectively and show your genuine interest in the position.
✨Emphasise Your Driving Qualifications
Make sure to mention your driving qualifications, including your full category C licence and any additional certifications. If you have experience driving in various weather conditions, be sure to highlight that as well.
