At a Glance
- Tasks: Help drivers in need while working independently and solving roadside problems.
- Company: Join The AA, a supportive team with a strong focus on employee recognition.
- Benefits: Competitive salary, flexible shifts, 23 days leave, and discounts on various services.
- Other info: Diverse learning opportunities and a great work-life balance.
- Why this job: Make a real difference by helping others and enjoy a rewarding career.
- Qualifications: NVQ3 in Vehicle Maintenance and a full driving licence required.
The predicted salary is between 38270 - 60000 £ per year.
Salary £38,270. Total OTE up to £60,000 based on top performers.
Shifts: As a patrol, you will work an average 40-hour week with a variety of shift pattern options available. You have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
What will I be doing?
- Starting and finishing on your driveway, paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ3 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It's essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology; we'll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don't stick to a schedule.
What's in it for me?
We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:
- Each year, choose your standby hours preferences to suit your lifestyle and work-life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays, and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
- Plus, so much more!
Roadside Patrol in Plymouth employer: The AA
The AA is an exceptional employer, offering a supportive work culture that values flexibility and employee well-being. With competitive salaries and a comprehensive benefits package, including generous annual leave, pension contributions, and discounts on various services, employees are encouraged to grow and thrive in their careers. The opportunity to work independently while being part of a dedicated team makes this role not only rewarding but also meaningful, especially for those passionate about providing excellent customer service on the road.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol in Plymouth
✨Tip Number 1
Get to know the company! Research The AA and understand their values, mission, and what they look for in a Roadside Patrol. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your problem-solving skills! Since you'll be handling various roadside situations, think of examples from your past experiences where you've successfully solved problems. This will help you shine during interviews.
✨Tip Number 3
Network with current employees! Reach out on LinkedIn or through mutual connections to get insights about the role and the team. They might share tips that could give you an edge in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining The AA team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Roadside Patrol in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your NVQ3 in Vehicle Maintenance and Repair, along with any relevant experience. We want to see how your skills match up with what we're looking for, so don’t hold back!
Show Off Your Communication Skills:Since you'll be working independently but as part of a team, it's important to demonstrate your clear communication abilities. Use examples in your application that showcase how you’ve effectively communicated in past roles.
Be Flexible:We love candidates who are adaptable! Mention your willingness to work various shift patterns, including evenings and weekends. It shows us you're ready to tackle the unpredictable nature of roadside assistance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ3 or equivalent experience in detail, as well as any specific situations where you've successfully solved roadside problems.
✨Show Off Your Communication Skills
Since clear communication is key in this role, practice explaining complex technical issues in simple terms. Think of examples where you've had to communicate effectively with customers or team members, especially in high-pressure situations.
✨Flexibility is Key
Be prepared to discuss your availability for various shift patterns, including evenings and weekends. Highlight your willingness to adapt to the unpredictable nature of breakdowns and how you manage your work-life balance.
✨Bring Your Curiosity
The company values those who are eager to learn and adapt to new technology. Share examples of how you've embraced new tools or processes in the past, and express your enthusiasm for using the technology provided to enhance customer experiences.
