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- Tasks: Drive operational change using data and AI to optimise recovery operations.
- Company: Join the AA, the UK's leading motoring organisation with over 100 years of innovation.
- Benefits: Enjoy 25 days annual leave, free breakdown membership, and discounts on insurance products.
- Why this job: Make a real impact by shaping operational strategies and driving efficiency.
- Qualifications: Experience in change management and data-led decision making is essential.
- Other info: Be part of a diverse and inclusive team that values your unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
The AA only provide roadside assistance? Think again. For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies.
This role acts as a vital link between Indoor and Outdoor Recovery Operations. It requires a data-led approach to assess, analyse and apply AI and BI tools to support operational decision-making. The ability to process, interpret and translate large datasets across multiple software platforms is essential from the outset.
Working in close partnership with Control Tower and Regional teams, the role overlays forecasted activity with trend analysis to shape effective operational strategies. It also involves evaluating the impact of implemented changes and advising stakeholders on outcomes. Strong communication skills are essential, with the ability to build relationships at mid to senior levels and present insights with clarity, logic and commercial awareness.
Responsibilities
- Defining the business ‘north star’ by uncovering optimal solutions through data and forecasting
- Driving operational cost savings through impactful change delivery
- Reviewing outcomes and translating findings into clear, actionable proposals
- Communicating confidently with large and diverse groups to influence and inform
- Building strong, collaborative relationships across all stakeholder levels
- Leading change initiatives across multiple business areas with clarity and conviction
- Ensuring accountability by aligning stakeholder groups to agreed outcomes
- Synthesising data from multiple sources into a single, coherent view for decision-making
- Producing and presenting management information (MI) at the required cadence
- Designing modelling tools that support stakeholder evaluation and strategic choices
- Partnering with Control Tower teams to maximise resource efficiency
- Playing an active role in shaping and delivering future-state (ROOTF) solutions
Requirements
- Demonstrated involvement in change management or organisational transformation initiatives
- Confident in designing and delivering impactful presentations using PowerPoint
- Skilled in data-led decision making, with a proven ability to translate insights into solutions
- Background in fast-paced operational environments, with agility to adapt and respond quickly
- Experience in building or contributing to systemic modelling tools to support strategic decisions
- Hands-on experience with transport scheduling and optimisation engines such as ORTEC or Paragon is highly advantageous
- Project management experience or qualifications (e.g. PRINCE) are desirable
- Familiarity with high-volume, just-in-time (JIT) environments is a distinct advantage
- Previous exposure to transport or logistics operations is beneficial, though not essential
Benefits
- 25 days annual leave plus bank holidays + holiday buying scheme
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Company funded life assurance
- Diverse learning and development opportunities to support you to progress in your career
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong.
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Optimisation Manager employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optimisation Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to optimisation and data analysis. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on how you’ve used data-led decision-making to drive change. We want to see how you’ve made an impact in previous roles!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Optimisation Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with data-led decision making and change management. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills: Since strong communication is key for this role, include examples of how you've effectively presented insights or influenced stakeholders in the past. We love seeing candidates who can convey complex information clearly and confidently!
Highlight Your Technical Skills: If you’ve got experience with AI, BI tools, or transport scheduling software like ORTEC or Paragon, make sure to mention it! We’re looking for someone who can dive into data and come up with actionable insights, so let us know what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The AA
✨Know Your Data
As an Optimisation Manager, you'll need to demonstrate your data skills. Before the interview, brush up on how to process and interpret large datasets. Be ready to discuss specific examples of how you've used data-led decision-making in past roles.
✨Master Your Presentation Skills
Strong communication is key for this role. Prepare a short presentation using PowerPoint that showcases your ability to translate complex insights into clear, actionable proposals. Practise delivering it confidently to ensure you can engage with stakeholders effectively.
✨Understand the Business Landscape
Familiarise yourself with the AA's products and services beyond roadside assistance. Show that you understand how operational strategies can drive cost savings and improve efficiency. This will help you align your answers with the company's goals during the interview.
✨Build Relationships
Since the role involves collaborating with various teams, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully influenced and informed diverse groups in previous positions, highlighting your ability to work across different levels of an organisation.