At a Glance
- Tasks: Help drivers in need by solving roadside issues with your technical skills.
- Company: Join The AA, a supportive and inclusive team dedicated to helping others.
- Benefits: Earn up to £43,500, enjoy flexible shifts, and access great discounts.
- Other info: Diverse learning opportunities and a commitment to inclusivity await you.
- Why this job: Make a real difference while enjoying a rewarding career with excellent growth opportunities.
- Qualifications: NVQ2 in Vehicle Maintenance and a full driving licence required.
The predicted salary is between 32230 - 43500 £ per year.
This is the job. Feel like your current job’s going nowhere fast? Shift gears with The AA.
Our commitment to you: Guaranteed year 1 earnings of £32,230 inclusive of allowances with OTE up to £43,500 based on top performers.
Shifts: As a patrol you will work on average a 40 hour week with a variety of shift pattern options available; you have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts will vary based on the shift pattern you select. Guaranteed year 1 earnings include applicable location allowance and a £2,000 sign-on bonus in eligible locations.
What will I be doing?
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology—we’ll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Benefits:
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role and feel like you truly belong.
To apply, simply complete our short online application. If successful, we’ll invite you to an online interview and carry out standard pre-employment checks, including references, credit and criminal record screening.
Roadside Assist Patrol - Norwich employer: The AA
The AA is an exceptional employer, offering a supportive work culture that prioritises employee well-being and flexibility. With competitive earnings, diverse learning opportunities, and a commitment to inclusivity, employees can thrive both personally and professionally in Norwich. Enjoy benefits like generous annual leave, a robust pension scheme, and discounts on various services, all while being part of a dedicated team that values your contributions.
