At a Glance
- Tasks: Help drivers in need and get them back on the road safely.
- Company: Join The AA, the UK's largest motoring organisation with a supportive team.
- Benefits: Competitive salary, flexible shifts, 23 days leave, and discounts on products.
- Other info: Inclusive workplace with diverse learning opportunities and career progression.
- Why this job: Be a superhero for drivers and make a real difference every day.
- Qualifications: NVQ2 in Vehicle Maintenance and a full driving licence required.
The predicted salary is between 30230 - 30230 £ per year.
Feel like your current job’s going nowhere fast? Shift gears with The AA.
Salary: £30,230. Total OTE: up to £44,000 based on top performers.
Shifts: As a patrol you will work on average 40 hour week with a variety of shift pattern options available, you have the flexibility to choose a schedule that best suits your personal and professional needs. The number of rest days you enjoy each year, as well as the length of your shifts, will vary based on the shift pattern you select.
As our Roadside Assist Mechanic, you’ll go the extra mile for our members. Anything can happen whilst driving, but we are the AA and we get everyone back on the road safely so the show can go on. More importantly you’ll be the friendly face of the UK’s largest motoring organisation. To our members, you’re the superhero. Ready for anything, you’ll be there for them, anytime, anywhere and in any weather. You’ll get their day moving again, forging confidence for drivers now and for the future.
What will I be doing?
- Starting and finishing on your driveway paid from the moment you get in your van to the moment you get home.
- Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
- Using your technical knowledge and clear communication to help ensure a positive customer experience.
- Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
What do I need?
- NVQ2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience.
- It’s essential that you have a full category B driving licence, with 6 points or less.
- Confidence using and adapting to new technology we’ll provide the tools, you bring the curiosity.
- Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don’t stick to a schedule.
Benefits
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance.
- 23 days annual leave (increases with service) + holiday buying scheme.
- Worksave pension scheme with up to 7% employer contribution.
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends.
- Discounts on AA products including car and home insurance.
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more.
- Company funded life assurance.
- Diverse learning and development opportunities to support you to progress in your career.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
We’re proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you’re encouraged to be yourself, thrive in your role, and feel like you truly belong.
Roadside Assist Mechanic - Norwich employer: The AA
At The AA, we pride ourselves on being an exceptional employer, offering a supportive work culture that values flexibility and personal growth. As a Roadside Assist Mechanic in Norwich, you'll enjoy competitive pay, diverse learning opportunities, and a range of benefits including generous annual leave and discounts on AA products. Join us to make a meaningful impact while enjoying a fulfilling career with the UK's largest motoring organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Assist Mechanic - Norwich
✨Tip Number 1
Get to know the company! Research The AA and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to roadside assistance and vehicle maintenance. Role-play with a friend or use online resources to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining The AA family.
We think you need these skills to ace Roadside Assist Mechanic - Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re excited about being a Roadside Assist Mechanic and helping our members get back on the road!
Tailor Your CV:Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Remember, less is often more!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at The AA
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss your NVQ2 qualifications and any relevant experience. The AA will want to see that you can handle roadside situations with confidence.
✨Show Your Customer Service Skills
As a Roadside Assist Mechanic, you'll be the friendly face of The AA. Prepare examples of how you've provided excellent customer service in the past. Think about times when you solved problems on the spot and how you communicated effectively with customers.
✨Flexibility is Key
The job requires flexibility with shift patterns, so be prepared to discuss your availability. Highlight your willingness to work evenings, weekends, and Bank Holidays. This shows that you're ready to go the extra mile for members, no matter the time.
✨Be Yourself
The AA values inclusivity and authenticity. Don’t be afraid to let your personality shine through during the interview. Share your passion for helping others and how you can contribute to the team culture. Remember, they want to see the real you!
